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Jim Russi
Participant
June 3, 2009
Question

RAW thumbnail preview not showing in Bridge

  • June 3, 2009
  • 1 reply
  • 29536 views

We are running the new CS Web Premium 4 on MacOS 10.4.11. In Bridge, sometimes the CR2 Raw file does not show a preview thumbnail. It only appears with a thumbnail that reads RAW. If you launch it in Photoshop and make a minor correction, when you hit Done, the thumbnail preview appears in Bridge. Please advise how to fix this so that we can view all Raw thumbnail previews.

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    1 reply

    Ramón G Castañeda
    Ramón G Castañeda
    Inspiring
    June 4, 2009

    Jim,

    It would be so much easier to help you if you provided exact details…

    Jim Russi wrote:

    We are running the new CS Web Premium 4…

    What exact version of Photoshop?  Did you apply the Photoshop 11.0.1 update?

    What exact version of ACR (the Adobe Camera Raw plug-in)?

    Jim Russi wrote:

    sometimes the CR2 Raw file does not show a preview thumbnail

    Each Canon (or Nikon, or whatever) camera model generates a different raw file format.  What exact model of camera are you talking about here?  Did you check to see whether that model is supported in ACR yet?

    Have you Purged the Cache through the Tools menu in Bridge for each folder?

    Are you set to a central cache in Bridge (sheer lunacy) or are you set to Distributed Folders ("Export cache to folders when possible")(preferred)?

    D
    Dana Beck
    Participating Frequently
    June 4, 2009

    Well, I'm not Jim, but I do thank you for your instructions, as they solved my thumbnail preview problem for Canon 50d .CR2 files in Bridge CS4! The screen capture really helped.

    Ramón G Castañeda
    Ramón G Castañeda
    Inspiring
    June 4, 2009

    You're welcome.  Don't forget to keep Camera Raw updated.  The current version for CS4 is ACR 5.3 or, for those with cameras not supported by ACR 5.3, there's ACR 5.4 Release Candidate (sort of a like an advanced beta).

    ACR updates often or usually contain unannounced enhancements and bug fixes, beside support for newer camera models.

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