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pvatilo
pvatilo
Participant
July 30, 2019
Question

Re: Files were not obtained from device error? Bridge 9.1.0.338 iMac

  • July 30, 2019
  • 2 replies
  • 226 views

Hello Sahil,

I have the same problem. Three crashes while loading 50 images from SD card which is in the iMac SD card slot. No USB devices connected at all. Bridge version is 9.1.0.338.

BR,

Petri

Message was edited by: Sahil Chawla

    This topic has been closed for replies.

    2 replies

    L
    Lumigraphics
    Legend
    July 30, 2019

    How large is the card? And can you copy files in the Finder? That's what I do, I don't even bother with the Photo Downloader.

    pvatilo
    pvatiloAuthor
    Participant
    July 30, 2019

    The card is 64 GB. I could use the Finder but the rename feature in the Bridge makes it simpler (if it would work).

    L
    Lumigraphics
    Legend
    July 30, 2019

    Yeah we have seen issues with larger memory cards. I would say copy in the Finder.

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    July 30, 2019

    Hi Petri,

    Sorry to hear about this, let's make it right.

    Do you have a secondary SD card to test? As it might be related to an issue with the SD card.

    Regards,
    Sahil

    pvatilo
    pvatiloAuthor
    Participant
    July 30, 2019

    I have a secondary card but it is empty. I will test the other card also. The card has been formatted in camera (Nikon D7100).

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