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keithpix
Participant
January 31, 2017
Answered

recognizing the camera for download

  • January 31, 2017
  • 1 reply
  • 565 views

I recently, and mistakenly, upgraded my Mac to Sierra and now my Bridge will not see my Nikon D7000 for download. I have a license with Bridge, therefore I cannot simply update my app, so I'm told. How can I get Bridge to find my camera for download. Thanks!

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    To Sahil - I am having the same problem, but working w/CS5 Bridge/Photoshop & CS5.5 Indesign.  Will reinstalling the software work in this case as well?

    Thanks,

    Ann


    Hi Ann,

    Yes, it should work. However, you need to make sure that your camera is compatible.

    Cameras supported by Camera Raw

    Regards,

    Sahil

    1 reply

    Deepak_Gupta1
    Community Manager
    Deepak_Gupta1Community Manager
    Community Manager
    January 31, 2017

    Hi keithpix,

    Can you try uninstalling Bridge CC 2017 and re-install using Adobe Creative Cloud application.

    Thanks,

    Deepak Gupta

    K
    keithpixAuthor
    Participant
    January 31, 2017

    Again, I do not have Creative Cloud. I have "license"....as I was told. So I cannot re-install. My Bridge app is Adobe Bridge CS6 5.0.399

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    February 6, 2017

    Hi Keithpix,

    You just need to reinstall photoshop and bridge will automatically get reinstalled.

    Regards,

    Sahil

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