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Pat481
Known Participant
January 23, 2017
Answered

Scrolling and user experience issues with bridge

  • January 23, 2017
  • 2 replies
  • 1709 views

Just jumped back onto bridge for the first time in a while. I noticed that the scrolling was really laggy and with no inertia, making it look to my client that i had an underperforming computer, very unprofessional. Also, the app doesn't seem to abide by Mac OS's guidelines for scrolling, in that you can't scroll the window when the app isn't in focus. For a file browser it's not really acceptable imo, I need to be able to browse file names and details while i have a note taking window open etc. The fullscreen button also doesn't follow system behaviour circa 2013. Is this on the radar?

Seems like a really useful app otherwise, but your audience make their bread and butter off polish and attention the details. Thats what we trade in. I'd really expect tighter fit and finish on these apps.

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi Pat,

    Please check this link and see if it helps to resolve the issue Bridge: Scrolling in Folders Tab - Jumps rather than scrolls | Photoshop Family Customer Community

    You can cast your vote if you are facing the same issue and our engineering team will look into it to fix it as soon as possible.

    Regards,

    Sahil

    2 replies

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    February 8, 2017

    Hi Pat,

    Please check this link and see if it helps to resolve the issue Bridge: Scrolling in Folders Tab - Jumps rather than scrolls | Photoshop Family Customer Community

    You can cast your vote if you are facing the same issue and our engineering team will look into it to fix it as soon as possible.

    Regards,

    Sahil

    P
    Pat481Author
    Known Participant
    February 10, 2017

    Thanks Sahil!

    That topic is 3 years old unfortunately :S.

    pgelra
    Adobe Employee
    pgelra
    Adobe Employee
    October 24, 2017

    Hi All,

    Thanks for reporting scrolling experience issue.

    We have released a new version of Adobe Bridge (CC 2018) on 18 Oct 2017. The new version build number is 8.0.0.262. This version is available to install via Adobe Creative Cloud application.

    We have improved scrolling experience in this version. Please install the latest version and check for issue you may have encountered. You can check all new features at https://helpx.adobe.com/bridge/using/whats-new.html (or from Bridge Application -> Help Menu -> What’s New…)

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Praveen Gelra

    grauenwölfe
    grauenwölfe
    Inspiring
    January 24, 2017

    Hey Pat,

    I agree with you about Bridge scrolling, been an issue for a long, long time off and on but posting on this site is pretty much pointless. Here's a link to an Adobe site that actually matters: Photoshop Family Customer Community (direct link to the Bridge section)

    I encourage you to start posting there with bugs, issues, etc. You can discuss issues with real Adobe engineers instead of the clowns masquerading around this hack of a "Help" site.

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