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Marianne Majerus
Participant
December 14, 2021
Question

Sky Mask 'Sky 1 could not be loaded'

  • December 14, 2021
  • 1 reply
  • 169 views

When the XMP file for one picture is copied from a MAC to a Windows PC (and reassociated with its corresponding CR2 file) and opened in Bridge the Sky mask layer is present but it has no affect on the image: a small yellow warning triangle says 'Sky 1 could not be loaded'. Other brush masks have loaded on the same image without problem. Can anyone suggest a reason for this please.

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
December 25, 2021

Hi there,

Sorry to hear about this. Please try resetting Bridge's preferences and let us know if it helps: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

 

Regards,
Sahil