Participant

Answered

some .tiff files won't open in Bridge Preview

Forum|Forum|5 years ago
February 11, 2020
6 replies
2834 views

In Bridge, I added a bunch of photo's to a Collection called Black & White. When I open the collection most of the photos will open in the Preview screen, but some of them will not-they are tiff files. All I get is a small emblum with the file name under neath. Usually it is the same photo's that will not open, but sometimes a few different ones pop up. I have gone to the file location directly and most of these photos will not open in preview there either. Some are large files and some are not. Four day's ago all was good, I thought I was using the most recent version at the time, but it may have been after the last update?

I have un-installed Bridge and re-installed it, no difference.

Is anyone having these issues and if you found a solution, please let me know. Thank You - Noreen

This topic has been closed for replies.

Correct answer Varun Varshney

Hello @bodinek63463981

This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

We recommend you to update to ACR 15.5.1, 'Purge' your files, and confirm if the issue is resolved at your end.

To Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

We appreciate your patience and support.

Regards,

Bridge team

B

bodinek63463981

Participant

same problem here, how can i solve this?

, this is unworkable...

J

josho75611867

Participating Frequently

I'm now experiencing this issue - any ideas what happend?

J

josho75611867

Participating Frequently

Found a solution - see link here

From link:

1. Close bridge

2. (on Mac) Navigate to /Users/<username>/Library/Preferences

3. find the file called "Adobe Camera Raw 15.0 Prefs"

4. Delete file (or rename it something like "Adobe Camera Raw 15.0 Prefs_BACKUP")

5. Open bridge - it should then re-build that preference file.

M

MargSomm

Participant

I have this same problem. The image are ones that I have worked with and saved as TIFFs. They appear simply as icons in Bridge Context and Preview, but will open in PS 2022. Any help will be greatly appreciated. MS

L

Lumigraphics

Legend

How large are they? You can set a size limit for processing in Bridge preferences.

M

manuelat25052894

Participant

Yes. same issue. Tiff does not show in thumbnails since update.

jbm007

Community Expert

We need more info:

Will they open in an image editor or viewer? What operating system and are you sure they are TIFF files?

N

nordale14Author

Participant

Nov 11th

Thanks for getting back to me. Things seem to be working OK for now.

Cheers
Noreen
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