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karinv47199133
karinv47199133
Participant
January 1, 2018
Answered

sorting metadata templets

  • January 1, 2018
  • 5 replies
  • 4579 views

Since Bridge CC2018, my metadata templets within Adobe Bridge do not sort properly anymore but are listed at random (tools - attach metadata). Where / how can I sort the templets within this Adobe Bridge window? When I change to the folder, where the templets are stored, they are nicely in alphabetical and numerical order, so this is not the source of the problem. I am working on Mac pro touch 13" 2017.

Thanks for any help.

    This topic has been closed for replies.
    Correct answer Deepak_Gupta1

    Hi All,

    We have released a new version of Adobe Bridge (CC 2019) on 15 October 2018. The new version build number is 9.0.0.204. This version is available to install via Adobe Creative Cloud application.

    This version has fixed the metadata template sorting issue.

    Please check the following link to know about all new features in Adobe Bridge CC 2019 - https://helpx.adobe.com/bridge/using/whats-new.html

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Deepak Gupta

    5 replies

    Deepak_Gupta1
    Deepak_Gupta1Correct answer
    Participating Frequently
    October 15, 2018

    Hi All,

    We have released a new version of Adobe Bridge (CC 2019) on 15 October 2018. The new version build number is 9.0.0.204. This version is available to install via Adobe Creative Cloud application.

    This version has fixed the metadata template sorting issue.

    Please check the following link to know about all new features in Adobe Bridge CC 2019 - https://helpx.adobe.com/bridge/using/whats-new.html

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Deepak Gupta

    S
    simondo9
    Known Participant
    October 29, 2018

    Its a shame the metadata is still not in alphabetical order after all this time and now despite using PS 2019 it is still broken. The annoying pop up box is driving me mad too I just need to disable it and make it go away. I'm at a stage of frustration where I'm thinking of dropping subscription and trying PS Elements just so that I can have some control myself over what to expect when I switch on my computer and open PS.

    Deepak_Gupta1
    Deepak_Gupta1
    Participating Frequently
    October 29, 2018

    Hi simondo9​,

    The metadata sorting issue for Bridge has been fixed in CC 2019 version.

    If you are seeing the issue, please post a screenshot of issue and version information.

    If you are seeing with Photoshop, please post on PS forum page.

    Thanks,

    Deepak Gupta

    M
    Mark_Weidman
    Inspiring
    July 17, 2018

    Well, today I got the alert for an Adobe Bridge Update.  I hoped that Adobe would stand behind their promise and fix the problem with metadata templates being scrambled.  But, sadly, NO - NO FIX.  I also see that Adobe removed my most current post to this forum, which included the note that I have written to FIVE (5) letters, all sent via FedEx, to Mr. Shantanu Narayen, Chairman, President and Chief Executive Officer of Adobe, expressing my concern about this issue.  In that post I also suggested other frustrated customers write to Mr. Narayen at the following:

    Mr. Shantanu Narayen

    Chairman, President and Chief Executive Officer

    Adobe Systems, Incorporated

    345 Park Ave.

    San Jose, CA 95110-2704

    Mark Weidman

      M
      Mark_Weidman
      Inspiring
      July 18, 2018

      I am so disgusted with Adobe and that lack of support on this.  I have been promised TWICE (2) by Adobe engineers this problem would be resolved.  It has now been over five months.  I just wrote my sixth letter to Adobe CEO Mr. Narayen and strongly encourage the rest of you dissatisfied Customers to do the same.  If anyone has suggestions for an alternative software to Bridge I am more than ready to abandon ship.   Thank you.  Mark Weidman

      Mr. Shantanu Narayen

      Chairman, President and Chief Executive Officer

      Adobe Systems, Incorporated

      345 Park Ave.

      San Jose, CA 95110-2704

        M
        Mark_Weidman
        Inspiring
        March 29, 2018

        Time goes by, time I loose to this Bridge bug, and no resolution in sight.  Mark W.

        prevart
        prevart
        Participant
        June 18, 2018

        This is really strenuous. I thorouhgly hope that Adobe will be able to solve this problem very soon!

          S
          simondo9
          Known Participant
          June 18, 2018

          A frustrating glitch which just cheapens the user the experience really and I am pretty surprised something so basic and quite necessary is still not addressed half a year or more later and also note Adobe are not bothering to keep anyone updated.

            Stephen Marsh
            Community Expert
            Stephen MarshCommunity Expert
            Community Expert
            January 29, 2018

            Affected users should note their exact Bridge version and build, and most importantly their exact OS version and build (as this appears to be specific to certain users, not all).

            karinv47199133
            karinv47199133Author
            Participant
            January 29, 2018

            I am working on Bridge 8.0.1.282, MacOS Version 10.13.2 (17C205), and I keep my programs updated all the time.

              Stephen Marsh
              Community Expert
              Stephen MarshCommunity Expert
              Community Expert
              January 1, 2018

              Offhand, all I can think of is to quit Bridge and move the templates to another folder, then restart Bridge and re-import the templates. I just tested in CC2018 and it appears to work, although added in non-alphabetical order, they are displayed in Bridge in alphabetical sort.

              karinv47199133
              karinv47199133Author
              Participant
              January 3, 2018

              Dear Stephen,

              unfortunately, the problem stays exactly the same, even after reimporting first all templets at once, in a second try in alphabetical order one by one. I think I have a wrong "sort by" somewhere, but I cannont find where I can influence this within the metadate-templet window.

                M
                Mark_Weidman
                Inspiring
                January 29, 2018

                Adobe Bridge CC 2018 v8.0.1.282   I have the exact same problem with my Metadata Templates completely scrambled, even though when I view them in the Template Folder they are in perfect alphabetical order.  And, I have almost 200 custom templates I use frequently, so this is a pain.  On top of that Bridge 2018 no longer supports the creation of Web Galleries. My perspective with the 2018 update is that so far it has been a huge step backwards.  Any help would be greatly appreciated.  Mark Weidman

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