Star Rating images is not working

Forum|Forum|2 years ago
May 1, 2023
3 replies
2257 views

I'm unable to star rate images. No matter how I try to rate them whether using the keyboard shortcut or the Label menu. All it does when I rate the image there is a quick flash of text (Writing metadata to C8576584.CR2) and no rating is applied. I was able to clear cache and the rating showed up, then I wanted to change the rating and it doesn't work again and it doesn't work on other images either.

Problem or error

This topic has been closed for replies.

tamarac93042996

Participant

SOOO frusterating, spent hours rating shoots, and next day they are GONE! images are .cr2 and now I am unablt to even click on a rating to rate! What is up??? Done everything suggested and nothing works. Running Sonoma 14.5. Please help

M

Maggie26811090460jAuthor

Known Participant

Anybody else has any clues? This is a really ennoying issue.

A

Abu25

Adobe Employee

Hi @Maggie26811090460j ,
Thanks for your feedback.
Could you share the following details about the issue:

Is the issue specific to particular files/format?
Please share the sample file/files and screen recording on which you are observing the issue at sharewithbr@adobe.com

Thanks,
Bridge Team