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kristinav53838478
Participant
March 2, 2023
Question

Star rating isn't working after saving as jpg

  • March 2, 2023
  • 1 reply
  • 468 views

I am working on a server ( network assisted storage). After importing (RAW) images I star rate them, then edit in camera raw, save as jpgs with camera raw.  After opening an image in a photoshop and saving again, the star rating stops working. It doesn't matter if jpgs are on server or copied to a computer, once images are saved via photoshop, the star rating simply stops working. 

I am working on mac and all the softwears are up tp date. I tried all the solutions that I could find in this forum so far

Can anyone help please

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1 reply

Legend
March 2, 2023

Can you post a sample jpg that doesn't work? How are you trying to change the rating (File Info dialog perhaps?) Does Photoshop have proper permissions to work with those files? Can you change anything else (say, add keywords or change the Title in File Info, or open and edit the image)?

kristinav53838478
Participant
March 3, 2023

Any images that I save. It only started a week or so ago, so it works on my old images. I can't add star rating (in Bridge) via shorcut or menu, can't add keywords either. I can rename,  open, edit and save, but can not add labes, star rating, keywords. It doesn't matter if images are on NAS, computer or coppied to another computer. If I open them in camera raw, I can add star rating, click done and it is saved, but in Bridge, it doesn't work

 

Legend
March 3, 2023

So post a sample file for us. And what about permissions?