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Participant
December 4, 2019
Question

Suddenly Adobe Bridge suddenly wont open my illustrator files

  • December 4, 2019
  • 3 replies
  • 1475 views

Adobe Bridge suddenly wont open my illustrator files. I have latest illustrator and bridge. I can open the files through illustrator but not through Bridge.

Getting the message 

The document....could not be opened. AlRobin cannot open files in the 'Adobe Illustrator Document' format.

Thnaks for your insight!

This topic has been closed for replies.

3 replies

Participant
December 10, 2019

I guess basically you have to go into Bridge prefrences/FileType Associations and manually set each file type to open in the application of your choice. I don't have Acrobat or Photoshop since Adobe started charging extra for them, but have set my files I use to open in illustrator 20. The 'open in' feature no longer works though.

Known Participant
December 11, 2019

The File association for .ai Seems to have fixed the problem for me.

thank you. 

 

What was odd, is that it was defaulted to this Robin thing... where did that come from? 

Known Participant
December 4, 2019

I have the same problem.

It started after installing Bridge 2020 and illustrator 2020

interestingly i still had AI 2019. So when I right Clicked the pull down asked if i wanted to open in 19 first followed by 20. 

when i selected 20 it would work.

SO I deleted AI. 2019... that didn't help Help... it made matters worse. double clicking still no worky, and right clicking and clicking on AI 20, no longer works... but draging the file down to the Dock (OSX) still works. 

 

@gary_sc - 

10.14.6

Both Bidge and Ill are up to date. 

jasonsmart529
Participant
December 4, 2019

I am getting the exact same problem. 

gary_sc
Community Expert
Community Expert
December 4, 2019

Please verify your OS (and what release) and exactly which version of Bridge and AI you are using.

 

That will help.

jasonsmart529
Participant
December 4, 2019

macOS Mojave Version 10.14.6

Bridge 10.0.0.124

Illustrator 20.0.1