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Participant
June 22, 2020
Answered

Terrible changes to Camera Raw editing

  • June 22, 2020
  • 35 replies
  • 9642 views

I absolutely hate the updated Camera Raw editing.    Very user-unfriendly!!!  Please change it back.  I was in the middle of working on wedding pictures when the update happened.   All of a sudden my workflow slowed to a crawl.  To have to figure out where everything is.

 

PLEASE CHANGE CAMERA RAW EDITING BACK!!!

This topic has been closed for replies.
Correct answer gary_sc

You can download an earlier version from here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

 

However, ACR will not be going back to that form. This is intended to make the transition from Lightroom to ACR and back smoother for users so what you see is what it will be in the future.

 

I suggest you go back until you your editing and then update to the new one to get used to it. Yes, it's different, very different, but it does have its merits. 

35 replies

Participating Frequently
July 11, 2020

New camera raw is absolute garbage.  I'm trying to think how it could have been made worse, but everythings been covered! 

camilar49728314
Participating Frequently
July 11, 2020

you destroyed the good ACR interface, and made  UX horrible.
PLEASE add an option to reconfig the UI to the classic style.

Participating Frequently
July 9, 2020

We are doing a lot of complaining, but I don't see that Adobe is hearing our whining.  Do you think they have read our dissatisfaction!!?? I really am having issues - and miss my old way of editing.  I was way faster!! I don't really want to download the older version as you can't get updates? Plus I pay for this program monthly and I (we) should be able to use the product we pay for.  

Legend
July 9, 2020

I don't mind the UI changes. I just want the bugs fixed.

DarkWarriorUK
Inspiring
July 8, 2020

It has no merits for users that do not use Lightroom
ACR was designed for Bridge and Photoshop

Not advisible to alienate the primary users with something which ruins their workflow to such a great extent.

Participating Frequently
July 8, 2020

The way it's diferent is that it's less efitient and slower. You have to do more things to get to a tool you need. Poorly designed imo. They say now we move mouse less of distance but the amount of clicking and searching is increased by too much making the whole process a pain. Before I could just directly click the tool I needed without having to open tabs. Moving my mouse 10 inches over was never an issue. So frustrating 

Participating Frequently
July 8, 2020

Why are they making it the same as Lightroom? It really makes no sense. If I liked that kind of layout I would have made the switch to Lightroom a long time ago. But the fact is I really dislike working in Lightroom and love Camera Raw, but now unfortunatelly they made it the same - it's terrible. I have reverted back to the older version of Camera Raw but I am sad I will not be able to update in the future. I might just make the switch to Capture One at that point. But I hope Adobe is better than that and they give us an option to keep the old interface and also get new processing engine updates when they come. I really hope that. 

DarkWarriorUK
Inspiring
June 29, 2020

Why change ACR to suit Lightroom User and screw it up fot Bridge and Photoshop users
ACR i am sure was primarily used in Bridge and Photoshop

Participating Frequently
June 28, 2020

Gary...  I must respectfully say, "Wrong Answer" with respect to how we are supposed to get used to the new ACR.  The comments that I am seeing areall in alignment that the interface is not a welcome change and to force a Lightroom interface on people who have no use for that application was a mistake.

I think users would agree that a better answer would have been that the feedback will be taken back to Adobe and that some changes would likely be forthcoming. 

 

Those changes could be one of the following...

An easy way to revert back to a working version of ACR 

Offer a dual way of using the crop tool just like it is done now in PS to allow for the new ACR to be usable for cropping.

I do not like the new format but will be willing to live with it and adapt but only if the crop tool  is 'fixed' as right now it is effectively broken.  To get the functional cropping needed you must save as a smart object and bring it into PS to crop then go back to ACR to finish the edit.  That extra step is not an improvement by any means.

 

I know you are in a tough position to publically have to defend the new interface but I sincerely hope you will channel your efforts toward affecting the needed change.

 

Thank you in advance . .and I have a feeling I am speaking for many.

Respectfully,  Mike Leonard

 

 

 

 

gary_sc
Community Expert
Community Expert
June 28, 2020

Hi MainMike,

 

Thanks for being pleasant (especially in these times!). (This is mildly long so please read it all.)

 

First, just to be clear, I am not an Adobe employee. I try to help folks in these forums because I've been doing this stuff a long time and have enough experience to help some folks, can't others because of limited experience and/or knowledge of potential answers.

 

Here's the background of my answer (and I have no idea who marked my answer correct). I've been a Mac user since 1985 and an Adobe user since around 1998. I've watched bad software become better and great software go down the tubes. I've seen great software bought by companies who's sole purpose was to kill the software and poor software bought by companies to make it better. For over 20 years I wrote reviews of software (unfortunately the various places I wrote for died, changed hands and died, or simply went different ways).

 

I say all that because I know that unless 100s of thousands of users complain about something small, it might make a difference. If twice that number complain about something big, like this change to ACR, it won't make a difference.

 

Like it or not, Adobe is very invested in the world of Lightroom: Lightroom Desktop, Lightroom Web, Lightroom Classic, and Lightroom Mobile. As you probably know, Lightroom is ACR with a database, that's the core of lightroom. I'm going to guess is that a major focus of this change was to allign how they look and act. The number of folks who absolutely completely totally can't stand LR is not as big as those who either dislike it or are not enamored with it. If everyone in the former category were to take their ball and go home, it would not show up on Adobe's books. 

 

And again, I'm not saying I approve of all this, I'm just talking facts as I see them. YOMV.

 

All this goes into a general theme for life: "pick your battles." Having Adobe go back to the original structure of ACR is not going to happen. Hopefully other changes will happen.

 

MEANWHILE, maybe I can help you on your cropping: what's the issue. As far as I can tell, it's no different than the way it was. Press "c" to go to Crop mode and crop. If the aspect ratio is stuck, change the dropdown to "Custom," and do what you want.

As far as that grid goes, this is something I hope they make "better." By this I mean that the way to change the grid that you see is not in Crop mode. To change that Grid you have to go OUT of Grid mode and on the bottom right is a small grid that if you click on it you can see on the very top of the screen in the middle the option to change the size of the grid and the opacity. That is so dumb to have a feature thrust at you with no way to control it outside of going out of the tool that's showing the grid to change/adjust the grid.

IF ANYTHING is the kind of thing that they are more likely to fix, this is one of them. But to revert back to the previous ACR? Ain't going to happen.

 

If these do not solve your cropping issues, please let me know, and please supply me with some specifics because your message gave me no details. I was just winging it here.

Participating Frequently
June 30, 2020

I am unhappy about this change as well.  I've been a Mac User from the 80's as well, and PS user that long too.  I do not like LR as it takes too long with its database type stuff is so confusing, and I have not had time to even try to learn it. I have a very busy virtual tour business, and these days my real estate agents are counting on me to quickly get these pics out for virtual walkthroughs.  Anyway, this new interface did make me slow down, and agents got very angry with me.  I also missed some photos in the wee hours of the morning - as I edit till about 2 AM after a long day of shooting. On the old interface, I would go to bridge to select "star" my photos to edit and to use as my ambient shots as well. I do what we call "flambient".  I quickly discovered I was unable to select my starred images from Bridge when I was in edit mode.  I have to get out of bridge and go to my desk view to be able to select the starred images. I missed several.  Its annoying so hopefully they will fix that if I HAVE TO get used to this interface!

Participating Frequently
June 28, 2020

The new version is terrible - I hope Adobe will 'fix' this quickly.  I just reverted back to the prioer ACR and now i do not see camera raw files as thrumbnails in Bridge.  Thnakfully I shoot both Raw and JPOG so I can at least see what I am opening - and it will open the raw file thankfully - but what an awful update.  I was never a lightroom fan - and to force it on me [us] was a mistake.   I could maybe live withthe new format only if the crop tool was reverted back - I generated a video showing how inefficient it is and am hoping the right audience will see it at Adobe.  I am all for changes that are good - but there is nothing good about this one that I can see.  I think they need to revert this update until they can 'fix' it.

 

Dominic310
Participating Frequently
June 28, 2020
Couldn't agree more!
Over complicated, too much like lightroom which in my opinion is super in
efficient. I reverted back to the older update and will not be using the
new interface.. Major fail!
Participating Frequently
June 28, 2020

Did you have to rollback Bridge too?  I am finding I am no longer seeing mrad files as thumbnails now.

 

What a mess!

 

M.

Participant
June 28, 2020

You can't go back. previous ACR version does not work with the new Bridge. At least on my system. For my 10 years expereience this is the worst update ever. I'm looking at alternative softwares like capture one.

DarkWarriorUK
Inspiring
June 29, 2020

You can revert to the previous version of Camera Raw 12.2.1: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#12_x

Also downgrade Bridge to 10.0.4

Harmony restored

Participant
June 29, 2020

Thank you! Had issues trying to get it to work yesterday, but this morning it installed just fine. What a terrible update.