Participating Frequently

Question

The operation could not be completed. An unknown operating system error has occurred.

Forum|Forum|6 years ago
May 1, 2020
5 replies
3748 views

Bridge 10.0.4

I have read the posts that are relevant and reinstalled Bridge, rebooted the computer, checked Privacy settings, removed external drives. Bridge still gives continual error messages as soon as it is started. Any assistance greatly appreciated...

Problem or error

This topic has been closed for replies.

D

davidwilsondesign

Participating Frequently

I get Bridge running for 1 or 2 restarts and then back to this. Purge cache, delete preferences, reinstall Bridge -- nothing seems to fix it. Running the latest Mac OS and the latest Bridge.

susanb97245321

Participant

I cannot use Bridge I keep getting 'The operation could not be completed. An unknown operating system error has occurred.' I have checked updates, shut down several times but it just will not go. Can you help me?

Thanks

Sue

jbm007

Community Expert

Use the Adobe CC cleaner app and remove Bridge.

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

If using a windows OS reboot your machine first.

Re-install Bridge

I

ianjeanneretAuthor

Participating Frequently

Problem resolved after clean install. Many thanks to Adobe support 🙂

mark.bult

Participating Frequently

What is a clean install? It's updated via CC isn't it? I get this after every CC update.

I

ianjeanneretAuthor

Participating Frequently

Hi Mark,
I had carried out every suggestion I could find with no success so I called
Adobe. My call was quite promptly answered and they quickly and easily
stepped me through a clean install which resolved the problem.
Cheers,
Ian.

--
i a n j e a n n e r e t

m. 0409 687 302
p. 03 6248 8530
e. ianjeanneret@gmail.com
w. ianjeanneret .com

I

ianjeanneretAuthor

Participating Frequently

The problem went away for a couple of days and has now returned. On moving a photo from one folder to another it moved the entire folder and then showed four copies of the same folder in the directory tree. Back to the same error message now on restarting. Is this unique to me or are others having similar problems?

I

ianjeanneretAuthor

Participating Frequently

Update: After about 12 successive error messages they have stopped and Bridge appears to be okay, until I restart it.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded