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Known Participant
May 11, 2024 3:45 PM UTC
Answered

Thumbnail images aren't visible

Some of my saved images aren't showing up in Bridge. The image is either totally blank or have a PSD icon placeholder or some other generic placeholder. I've looked through Preferences but don't see anything that would make a difference. For the ones that are blank, when I'm scrolling through they appear momentarily until I stop scrolling, but then disappear.

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Erik Bloodaxe
Erik BloodaxeCorrect answer
Legend
May 17, 2024 10:35 AM UTC

3 replies

Erik Bloodaxe
Erik BloodaxeCorrect answer
Legend
May 17, 2024 10:35 AM UTC
WoodyTwoAuthor
Known Participant
May 17, 2024 2:27 PM UTC

Right. Thanks. I completely overlooked thumbnail size. Resolved.

 

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Adobe Employee
May 17, 2024 9:53 AM UTC

Hi,

 

Thank you for your feedback.

 

Could you share the following information with us so that we can better understand this issue?


1. Bridge version and details of the OS on which you are facing this issue.

2. Any screenshot showing the issue in Bridge.

3. Could you share some sample files at sharewithbr@adobe.com

  

Please reach out for any further information.

 

Regards,

Bridge Team

 

 

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