Skip to main content
B
bobi59123
Participant
April 22, 2020
Question

Transferring images from Bridge to Photoshop is very slow and unresponsive - Windows OS

  • April 22, 2020
  • 1 reply
  • 937 views

Hi for a long time I have used bridge to view raw files and selected them to open PS raw editor before opening in photoshop to finish. My old PC gave up the ghost and I bought a refurbished Dell after which Bridge to photoshop froze and went slow. Thinking this might be because of the performance today I did a PC build with 32 Gb 3000 Ram Gigabyte B450 Mobo Ryzen 5 2600 6 core processor  and Radeon 570 8Gb GPU but this made no difference to the performance at all so I am guessing it is settings somewhere I have updated to the latest version of Bridge and Photoshop  so please help

 

{Thread renamed by moderator}

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
April 22, 2020

Hi there,

Sorry to hear about the slow performance, could you please let us know the version of Bridge and Photoshop you're working with?

 

Could you please try some troubleshooting steps mentioned here and let us know if it helps? https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html

 

Regards,

Sahil

 

 

 

B
bobi59123Author
Participant
April 22, 2020

Hi Sahil,

 

I am using 21.1.2 PS and 10.0.3.138 version of Bridge.

 

Regards,

 

Bob

B
bobi59123Author
Participant
April 24, 2020

After trying to get this to work I have discovered that it is not bridge that is the problem but Photoshop. I opened photoshop and instead of using bridge opened a raw file from my drive that I store photo's on and the results are the same which is it is slow to load the camera raw interface and when you try selecting any options like auto or exposure etc it does not respond for about 20 seconds. Thinking that it might be my camera's raw files I loaded an older raw file from an older camera with the same result. So my thoughts on this are this has only happened with the last few updates and my question is can you roll back updates to an earlier version?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices