Skip to main content
Participant
July 21, 2020
Question

Unable to access Camera Raw editor

  • July 21, 2020
  • 2 replies
  • 220 views

When trying to access the Camera Raw editor in Bridge 2020, I get an error message saying "Camera Raw editing is not enabled. Camera raw editing requires that a qualifying product has been launched at least once to enable this feature. "

 

However, I used to be able to use the editor previously so this is a new error.

 

I am using MacOS Catalina 10.15.6 and Bridge 10.1.1 and I have a licensed version of Photoshop CS3. 

 

This error seems to have happened since upgrading to Catalina. CS3 cannot run in Catalina due to the upgrade to 64-bit technology.  While running on the previous iOS I was able to use the Raw Editor.

 

I am unable to find any discussion on the internet on this specific problem with internet searches so any advise will be welcome.

This topic has been closed for replies.

2 replies

jbm007
Community Expert
Community Expert
July 21, 2020

You need Photoshop 2020 for irt to work with Bridge 2020 and ACR

Legend
July 21, 2020

https://helpx.adobe.com/bridge/kb/camera-raw-editing-not-enabled.html

CS3 is dead and you cannot use it to authorize Adobe CC products.

LeonMyAuthor
Participant
July 23, 2020

Thank you for the reply and the link. My frustration is that I was able to run the Raw Editor in Bridge 2020, and then it stopped working after I did the iOS upgrade.

 

My suspicion (but I am not sure of this) is that as I was able to run CS3 on Mojave, CC saw this as an authorised product, and therefore I could run the Raw editor. But I cannot run CS3 in Catalina, so the 'failure to launch' CS3 is causing the problem.  However, if this is the case, it would seem inconsistent as an operating system should not interfere with application rights.