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dillonmr
Participant
April 21, 2018
Answered

Unable to open file in bridge

  • April 21, 2018
  • 1 reply
  • 413 views

I am using Photoshop Cs6. I recently downloaded new raw photos and tried to open them. A window appears saying Photoshop cannot open this file, make sure you have the latest updates installed. When I attempt to download latest update thru HELP it indicates that it is searching for updates but never connects, even after an hour or more. Anyone have any ideas?

This topic has been closed for replies.
Correct answer Lumigraphics

What camera do you have? Newer cameras will not be supported with CS6. You'll need to either convert to DNG or upgrade to Photoshop CC.

1 reply

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LumigraphicsCorrect answer
Legend
April 23, 2018

What camera do you have? Newer cameras will not be supported with CS6. You'll need to either convert to DNG or upgrade to Photoshop CC.

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