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Participant
March 5, 2023
Question

Unable to rate images.

  • March 5, 2023
  • 2 replies
  • 268 views

Running Bridge 13.0.2.636 on macOS Ventura 13.2.1 with American keyboard
Cannot label/rate images using short cuts (1,2,3, etc). Have rebooted, cleared cache, searched for solutions online. Have checked and unchecked option for Cmd.
Rating is applied, but if you move to the next image and then back, the rating disappears.

This topic has been closed for replies.

2 replies

Rahul Saraogi
Participating Frequently
March 10, 2023

Hello,

 

Thank you for reaching out to us. To better investigate the issue, could you please share the following information?

1. Are you facing 2 different issues?

  • Cannot apply label/rate using shortcuts
  • If the  rating is applied but it disappears when you move to another image

2. Video recording of the issue?

3. What type of files you are trying to label/rate?

4. Where are the files present? On server or local drives?

 

We might reach out to you for more information but it would be helpful if you can answer the above queries.

 

Thanks,

Bridge Team 

Legend
March 6, 2023

Where are these images located?