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monicadarcymyers
monicadarcymyers
Participating Frequently
July 24, 2018
Answered

Updated Bridge CC 2018 - Metadata Application is Spotty

  • July 24, 2018
  • 1 reply
  • 604 views

After updating my Bridge, now when I apply metadata it is hit and miss on files and seems to run slowly. I reapply, and it usually works. I really don't want to be doing this twice. Is there something I can do to fix this? I just updated within the past week.

Thanks,

Monica

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    So I just realized that it is on the .mov files that I am having issues. Weird thing is, sometimes it takes some of the metadata, and other times it doesn't.

    https://youtu.be/kuL-9lYoRSI


    Monica, can you please try to save few of these .mov files on your local drive and then try to apply metadata to them?

    1 reply

    Sheena Kaul
    Sheena Kaul
    Legend
    July 25, 2018

    Hi Monica,

    I believe you're referring to the v8.1 update for Bridge.

    I'd like to understand what all information are you adding in the metadata panel which is causing the issue here? Also, what is the location of the files on which you're applying the metadata?

    Additionally, please confirm me the OS that you're working on.

    Regards,

    Sheena

    monicadarcymyers
    monicadarcymyersAuthor
    Participating Frequently
    July 25, 2018

    Hi Sheena,

    I am on macOS High Sierra version 10.13.6. The files I work on are housed on a server (never been an issue before), and I am adding photographer metadata, description, and keywords. I did purge my cache and increased my cache size, and that has helped a bit. I'm afraid to increase it to 500,000, but may try and see what happens.

    Thanks,

    Monica

    Sheena Kaul
    Sheena Kaul
    Legend
    July 25, 2018

    Sure. Let me know if that works.

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