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Samoreen
Inspiring
November 27, 2018
Answered

What is this window appearing each time I launch Bridge ?

  • November 27, 2018
  • 3 replies
  • 1071 views

This is new since the latest update. No text, no error code, nothing. Just a spinning wheel.

This topic has been closed for replies.
Correct answer Lumigraphics

The window is Adobe's new licensing check. It verifies that you are signed into Creative Cloud.

3 replies

L
LumigraphicsCorrect answer
Legend
November 28, 2018

The window is Adobe's new licensing check. It verifies that you are signed into Creative Cloud.

A
Anonymous
November 28, 2018

Yes, I know of the license check. But if I'm not wrong whenever the licence is checked once you can work for 30 days even offline before you have to connect again.

I do not have this issue in Photoshop. If I first open Photoshop everything is OK. When I open Bridge later I get this issue with Bridge. My guess is that there is a bug in Bridge that keeps it from remembering the license on their servers.

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Lumigraphics
Legend
November 28, 2018

Its the license check. That has not yet been implemented in Photoshop.

Its not a bug, its by design.

R
Ronald Keller
Legend
November 28, 2018

I have this too but just for a split second. Then it disappears.

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
November 28, 2018

Hello,

I've not seen it. Are you connected to the internet?

Could it be the Adobe stock or the CC libraries updating?

A
Anonymous
November 28, 2018

Having the same issue for a couple of weeks. Just did a reinstall. No succes.

When clicking the window away Bridge closes. Seems to be connecting to something but no idea to what because window is blank. Cannot start Bridge without internet connection. No problems with Photoshop or Creative Cloud in general.

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