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chada45957070
Participant
September 11, 2020
Answered

Whats wrong with this file?

  • September 11, 2020
  • 2 replies
  • 304 views

I can not open a psd from bridge or process it.  It will open if I drag it into photoshop through the GUI interface.  What is wrong with this file? Any copies of this file in different formats such as Tif act the same way.   Other files psd and Tif open in bridge what is wrong with this file?

This topic has been closed for replies.
Correct answer gary_sc

Yeah, I had a hunch that might be it. 

 

Do you know how to fix this? If not, go into your System Preferences and select the Security and Privacy option. Then go into the Privacy tab. You will need to unlock this with your system password. Ignore #4 in the image below and go to the next image.

 

In this image below, you can see taht you go to two sections: Full Disk Access and File and Folders. Be sure that your applications that you want to have access, have access.

 

 

Let me know if you need any other help.

2 replies

C
chada45957070Author
Participant
September 11, 2020

I think I figured out what was going wrong.  It has to do with the folders these files live in.  They are on a mac in  OS Catalina.  Some of the folders did not give everyone permission to read and write the file. It wasn't even the files per say.  Interesting that if you drag the file directly into photoshop it would override the permissions.   Once I dragged the odd files onto the desktop they worked in bridge like they should.  

gary_sc
Community Expert
gary_scCommunity ExpertCorrect answer
Community Expert
September 11, 2020

Yeah, I had a hunch that might be it. 

 

Do you know how to fix this? If not, go into your System Preferences and select the Security and Privacy option. Then go into the Privacy tab. You will need to unlock this with your system password. Ignore #4 in the image below and go to the next image.

 

In this image below, you can see taht you go to two sections: Full Disk Access and File and Folders. Be sure that your applications that you want to have access, have access.

 

 

Let me know if you need any other help.

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    September 11, 2020

    HI Chada,

     

    What is your OS (and what release)?

     

    What version of Bridge (and what release)

     

    What version of PS (and what release)?

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