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jimkahnw
jimkahnw
Known Participant
July 25, 2019
Question

Why does Bridge 2018 generates previews every time it is launched?

  • July 25, 2019
  • 1 reply
  • 976 views

I'm using Bridge 2018 with files stored on my network because tech support has told me there's a bug in the current version for network connections.

However, every time I launch Bridge, it generates previews. I have the preference "Automatically Export Cache to Folders When Possible" checked. Do I have the wrong settings?

Thanks.

Jim

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    July 25, 2019

    Hi Jim,

    Sorry that Bridge 2018 is generating previews every time launch the application. Please try the following options:

    1. In preferences panel under cache->Increase the cache size to max.
    2. Check purge cache older than n days . Increase the n value.
    3. Automatically Export Cache to a folder when possible.

    Also, please let us know that cache or thumbnails are regenerating in central cache or in Exported cache folder. Also please provide us a screenshot of the Preferences> Cache and Cache management menu.

    Thanks,

    Akash

    jimkahnw
    jimkahnwAuthor
    Known Participant
    July 25, 2019

    Thanks, Akash.

    I reset the preferences as you directed, and closed Bridge. When I launched it, it crashed. This happened before and followed suggestions I found in the forums to delete the OOBD folder in the Library (I'm using MacOS Mojave). I launched properly the next time, but now I can't fix the preview/cache problems until I can get Bridge to work. Please help me with this problem, too.

    I'm attaching the screen shot you requested.

    jimkahnw
    jimkahnwAuthor
    Known Participant
    July 25, 2019

    ...and there are no caches in my Application Support folder for Adobe Bridge, as all files are on my server. I checked the caches in the folders on the server and they seem to have been built when they were first loading into Bridge.

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