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JasperGoodall
Inspiring
April 19, 2022
Question

Workflow export as TIFF alters resolution without asking.

  • April 19, 2022
  • 0 replies
  • 144 views

Just wanted to have a small rant about a feature of the Bridge workflow export options which just caused me to waste £300.

When I want to print larger than my actual image size my fine art printer recommends changing physical dimensions without resampling. They use a file with lower res but larger dimensions.

So I had this layered PSD file which was 112cm x 84cm at about 218dpi and I wanted to upload it to my printers as a flat TIFF. SO I had this workflow set up to export files from Bridge to a print ready file saving them as TIFFS. What I failed to realise is that Bridge is changing the resolution to 300dpi thus lowereimg physical dimensions without me asking it to and without telling me.

SO I upload this file whch I have diligently named with the dimensions included so I know which one to upload - 112x84. I upload to my printer and a few days later they send me a beautifully printed and mounted image which is 81x61 cm! When I check the file I sent - lo and behold - its now 300dpi and smaller. Now I have to reprint. Yup I SHOULD have checked the metadata and noticed that the dimensions had changed, but I just didn't expect them to.

Given that in workflow there is a section specifically about re-sizing I had assumed the resolution would be left alone. I think this is how it should be — All I had asked to to do was change the format NOT resize.

I'm pretty annoyed about losing £300. But now I at least have learned the hard way that if I do use workflow to save a TIFF again I need to be aware that it will default to 300 dpi. Seems really dumb to me - I'd like to request that in a furure update, image size is left alone unless the user requests it to be altered.

Thanks - Jasper Goodall

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