Skip to main content
B
baldtrainer11590615
Participant
May 31, 2016
Answered

Accessibility Name/Description Not Read By JAWS

  • May 31, 2016
  • 1 reply
  • 465 views

I've got a course, built in Captivate 9, that works great in every aspect except for one thing.  JAWS won't read the accessibility names/descriptions on images.  I've published it as a SWF and in HTML5, but the result is always the same: The course launches, the audio narration plays, closed captioning appears, but the image descriptions are ignored.  Anyone ever experience this before?  If so, were you able to determine a cause and solution?  Thanks in advance!  I really appreciate it!!

    This topic has been closed for replies.
    Correct answer BDuckWorks

    In this post: Re: JAWS screen reader not reading captivate file caption text

    RodWard​ provides some advise on approaching accessibility, with further details in a published report.

    It may get you closer to a solution.

    1 reply

    BDuckWorks
    BDuckWorksCorrect answer
    Inspiring
    May 31, 2016

    In this post: Re: JAWS screen reader not reading captivate file caption text

    RodWard​ provides some advise on approaching accessibility, with further details in a published report.

    It may get you closer to a solution.

    B
    baldtrainer11590615Author
    Participant
    May 31, 2016

    Thanks!  It didn't solve my problem, but it's good to know that Captivate and JAWS don't necessarily play well together.  I'll end up creating an eBook for the client...and, next time, I won't use a rapid dev tool.  Again, appreciate the link!!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices