Captivate 5 on Mac not publishing to MS Word

Forum|Forum|15 years ago
July 16, 2010
13 replies
9667 views

Using Captivate 5 on Mac OS 10.5.8 and have Word X (10) Service Release 1 installed.

I get the following message when trying to publish a project to MS Word:

Publish to MS Word failed Retry after ensuring that

- The document is not open.

- You have installed Microsoft Word

Neither of the above circumstances is the case (document is not open, and Word is indeed installed)

I hope that someone can help with a suggestion.

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J

Jeff_H-oYgDJz

Participating Frequently

Just tried it on my Macbook and no problems. I am using Word version 12.2.4. I did have to relaunch Word after the process and open the published file.

Jeff

J

jay fresnoAuthor

Inspiring

Thanks for letting me know your Word version. I'm using version 10. When I get a chance I'll try testing with a newer version of MS Word to see if the problem persists.

T

taber616-IaG7vy

Known Participant

I was able to output handouts and export captions but that stopped working yesterday. Also, it was painfully slow as it built stuff in Word. I would hope they allow to work with Pages. Seems so strange you need Office for certain functions.

It still feels like a beta product, but I guess it is 'bata' than nothing.