Skip to main content
Gray Susan
Inspiring
January 18, 2018
解決済み

Captivate 9 project works on one server doesn't work on a different server

  • January 18, 2018
  • 返信数 1.
  • 562 ビュー

We have a published CP9 project that works fine when hosted on one server.  When hosted on a different server all that happens is the loading screen pops up.  It makes a grinding noise and the loading screen flickers continuously.  In the background it shows elements of the opening screen but not where the should be.

    このトピックへの返信は締め切られました。
    解決に役立った回答 RodWard

    I've never externalized any resources but since the server folks were asking for the lessonname_skin.swf I decided to try externalizing and wala there was the file they'd been looking for.  Unfortunately when they reposted the same issue continues.  Still seeing a CP 9 loader flashing and I made sure it was from the AS3 folder and the Adobe 4 background. The course never loads or continues.


    I still think this is related to something awry with your LMS or web server.

    Try uploading this same Cp9 project to SCORM Cloud online LMS or some other web server entirely and see if you observe the same issue there.  If you don't see it in another server, then your server guys have some more digging to do.

    返信数 1

    Lilybiri
    Legend
    January 18, 2018

    Can you ask if JSON mimetype is supported on that second server where the project is not working?

    Gray Susan
    Gray Susan作成者
    Inspiring
    January 18, 2018

    I gave your suggestion to the developer working with the other server.  He says they have other CP9 projects working just fine.  Hopefully he'll still have the server folks check.

    Lilybiri
    Legend
    January 18, 2018

    JSON was not necessary for the first release of CP9, but it is for the two later releases. Maybe they are talking about projects developed with the first CP9?