Captivate - Link to file server

Question

Good morning! I am having a bit of a problem with links inside a Captivate file I am creating.

Instead of a link to a URL (http:), the clients have document stored with a URL that starts with F:// .

We can't get it to open. Have any of you had the same problem? Did you solve it?

I tried removing accents (French words) and the blank spaces, but it's still not working.

Thank you! Annie

kdmemory · Answer

Hi Annie,I'm a MacOS user, but was once a Windows user. As far as I know an F:\ - drive represents a removable storage device like a flash drive (memory stick). I'm not surprised, that a link to such a drive doesn't work, because:this device is probably not present in your development setupit is a local drive after all and the security configuration of a browser does not allow to access a user's local dataYou client's document should be hosted on a web server or cloud server with the ability to share links under the HTTP protocol.Klaus

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