A couple of months ago, in Captivate, there was an issue of VR content not playing on devices. The issue was due to a few core libraries that were deprecated.
We are now pleased to announce that we’ve released a Hotfix to address the issue. This Hotfix is applicable to Adobe Captivate (2019 release) with build number 220.127.116.119 on Windows.
If you are not already on build number 18.104.22.1689, update your copy of Captivate.
For more information, see this post.
Please send us your feedback and let us know if you're facing any issues.
When viewing VR content published via Captivate in VR devices, the VR content does not play as expected.
Due to a few libraries getting deprecated, there may be glitches in experience on stand-alone VR devices. There may also be issues with content loading on mobile devices that are experienced with cardboard.
We are working on integrating the newer libraries into Captivate and we’ll release a fix with the new library support shortly.