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ANNOUNCEMENT
Hotfix for VR content not playing on devices
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VR content cannot be viewed in VR devices
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Hotfix for LMS reporting issues in Chrome 80
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Saurav_Ghosh | Adobe Employee , Jun 09, 2020
Hotfix for VR content not playing on devices

A couple of months ago, in Captivate, there was an issue of VR content not playing on devices. The issue was due to a few core libraries that were deprecated.

 

We are now pleased to announce that we’ve released a Hotfix to address the issue. This Hotfix is applicable to Adobe Captivate (2019 release) with build number 11.5.1.499 on Windows. 

 

If you are not already on build number 11.5.1.499, update your copy of Captivate.

 

For more information, see this post.

Please send us your feedback and let us know if you're facing any issues.

Saurav_Ghosh | Adobe Employee , Mar 23, 2020
VR content cannot be viewed in VR devices

When viewing VR content published via Captivate in VR devices, the VR content does not play as expected. 

Due to a few libraries getting deprecated, there may be glitches in experience on stand-alone VR devices. There may also be issues with content loading on mobile devices that are experienced with cardboard.

We are working on integrating the newer libraries into Captivate and we’ll release a fix with the new library support shortly.

Saurav_Ghosh | Adobe Employee , Feb 17, 2020
Hotfix for LMS reporting issues in Chrome 80

We'd recently wrote a post about LMS reporting issues on Chrome 80.

We are pleased to announce that we have released a Hotfix that takes care of this issue.

To download and apply the Hotfix, see this document.

This Hotfix covers both the 2019 and 2017 releases of Captivate.

Adobe Employee , Jun 09, 2020
Hotfix for VR content not playing on devices

A couple of months ago, in Captivate, there was an issue of VR content not playing on devices. The issue was due to a few core libraries that were deprecated.

 

We are now pleased to announce that we’ve released a Hotfix to address the issue. This Hotfix is applicable to Adobe Captivate (2019 release) with build number 11.5.1.499 on Windows. 

 

If you are not already on build number 11.5.1.499, update your copy of Captivate.

 

For more information, see this post.

Please send us your feedback and let us know if you're facing any issues.

Adobe Employee , Mar 23, 2020
VR content cannot be viewed in VR devices

When viewing VR content published via Captivate in VR devices, the VR content does not play as expected. 

Due to a few libraries getting deprecated, there may be glitches in experience on stand-alone VR devices. There may also be issues with content loading on mobile devices that are experienced with cardboard.

We are working on integrating the newer libraries into Captivate and we’ll release a fix with the new library support shortly.

Adobe Employee , Feb 17, 2020
Hotfix for LMS reporting issues in Chrome 80

We'd recently wrote a post about LMS reporting issues on Chrome 80.

We are pleased to announce that we have released a Hotfix that takes care of this issue.

To download and apply the Hotfix, see this document.

This Hotfix covers both the 2019 and 2017 releases of Captivate.

Related communities
690 conversations
24,505 conversations
12,125 conversations
5,032 conversations