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Participant
March 6, 2023
Answered

Error 183 when installing Captivate (2019 release)

  • March 6, 2023
  • 1 reply
  • 917 views

Hello every one

i have macOS system montery and when i install Captivate 2019  This problem occurs and that. I can't find a solution for it

While installing the 2019 release of Captivate, the following error message displays:

 

I found a solution to this problem in this link: (https://helpx.adobe.com/mena_en/captivate/kb/error-183-installing-captivate-2019.html)
But for the Windows system and I want to know the correct way for the Mac system

Thx

 

    This topic has been closed for replies.
    Correct answer Lilybiri

    That old version is not compatible with Monterey. You need version 11.8.1 which was released recently. Maybe this is bad news, if you are on a perpetual license, because that version is only available as subscription license. Read more here:

    https://community.adobe.com/t5/captivate-discussions/captivate-11-8-1-is-now-live/td-p/13578556

     

    1 reply

    Lilybiri
    Legend
    March 7, 2023

    Can you specify which version of CP2019 you tried to install? There have been 3 main releases under that common name, and not all of them are compatible with your Mac version.

    You find the full version number under Help, About Captivate.

    Participant
    March 7, 2023

    Thanks for your reply
    The version I use is Adobe Captivate 2019 v11.0.1.266

     

    Lilybiri
    LilybiriCorrect answer
    Legend
    March 7, 2023

    That old version is not compatible with Monterey. You need version 11.8.1 which was released recently. Maybe this is bad news, if you are on a perpetual license, because that version is only available as subscription license. Read more here:

    https://community.adobe.com/t5/captivate-discussions/captivate-11-8-1-is-now-live/td-p/13578556