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Answered

HTML5 first thumbnail

Forum|Forum|7 years ago
December 6, 2018
3 replies
1219 views

I have a user that utilizes Captivate 2017. When she publishes to HTML5, the filmstrip shows the first slide correctly but the preview before pressing play the slide is blank. Is there a way to fix this?

As a reference only, Youtube refers to this as the thumbnail

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Correct answer Lilybiri

Thumbnail is something different, it is a smaller version of the splash screen, or poster image (those are the terms mostly used).

The reason is that for HTML output, since CP2017, second version, the AutoPlay is disabled. Have a look at:

Poster Image - AutoPlay - Captivate blog

You will read that at least one issue is solved in CP2019: no longer necessary to hide the blue rectangle for the Play icon if you use a custom image.

J

jm jullien

Participating Frequently

The first video link above doesn't lead to the right page. I don't know why. So here is the right link.

https://elearning.adobe.com/2017/09/customize-splash-screen-poster-image-customers-mobile-tablet-learning-solutions/

KenETSAuthor

Participating Frequently

Thanks Lilybiri and @jm jullien I really appreciate the info. Its exactly what I needed to help my user

J

jm jullien

Participating Frequently

Hello Ken, I had made a video tutorial one year ago for this with Captivate 2017, I hope it will be helpful.

[embed]https://elearning.adobe.com/2017/09/customize-splash-screen-poster-image-customers-mobile-tablet-learning-solutions/[/embed]

You can also read this written tutorial.

https://elearning.adobe.com/2017/11/make-responsive-splash-screen-poster-image-several-pictures/

Jorma_at_Knox

Legend

In the project Preferences, there is a section for start and end.

Place the desired image in the Auto Play section.

KenETSAuthor

Participating Frequently

Thank you for replying. I will try this with my user. Was seeing a blank thumbnail to be expected if the above options were left untouched?

LilybiriCorrect answer

Legend

Thumbnail is something different, it is a smaller version of the splash screen, or poster image (those are the terms mostly used).

The reason is that for HTML output, since CP2017, second version, the AutoPlay is disabled. Have a look at:

Poster Image - AutoPlay - Captivate blog

You will read that at least one issue is solved in CP2019: no longer necessary to hide the blue rectangle for the Play icon if you use a custom image.

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