New HTML5 output not working when uploaded
Dear forum members,
I had a number of courses I made in 2014 using Captivate 8, only in HTML5, non-responsive. They worked fine in an LMS. I'm now wanting to launch them using a basic website (no scorm/quizzes, etc., just free access on a website). I tweaked some of the wording, and uploaded them to a private test site. Working...but the TOCs were not quite right.
Adobe update suggested I update ("fixes for my version"), so I did. Then I did the TOC fixes, and republished the material. Now they don't work: specifically the TOC doesn't fully render (the bookmark remains a ?) and the text and images added to the slides does not render; it takes up to two minutes to get the white space to show up after the "loading" circle or squares spin, and spin. See Module 2 at my test webpage http://www.touchoffreedom.com/cameocourses/education.html
I have a backup of the previous Captivate version, but won't have access to it for a month.
I tried downloading Captivate 2017, to see if a modern version would work. Those modules won't even launch. See module 1 at: http://www.touchoffreedom.com/cameocourses/education.html
After reading through discussions online, I have tried the following:
1) turning off the TOC / turning it back on
2) making sure: quizzes and scaleable html are turned off (there are no quiz features used)
3) making sure all images used do not have spaces or punctuation in the names (although the previous working versions did)
4) "prettifying" the javascript files
5) ensuring that the JSON mimetype is properly functioning on the server (I've asked the host administrator to confirm, twice).
6) making a two-slide course, with two images, one click button to progress to the next screen, and two text boxes. (same problem as Module 2)
7) Copying a couple slides to a new course (same problem as the original course)
I'm not sure what to try next, and don't know how to troubleshoot further.
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