Published .exe file - Captivate 5
We recently upgraded from Captivate 3to Captivate 5, with Captivate 3 we published all of our projects as .exe files and never experienced a problem. However, I just created a project in Captivate 5, published it as a .exe file (tried with both Flash Player 9 and Flash Player 10) and users cannot access the file. Those of us that have the Captivate 5 application installed on our PCs can open the .exe file without a problem. However, the users that do not have the Captivate 5 application cannot open it. All of us have Flash Player 10 installed, therefore, I don't believe it's a problem with the Flash Player. The error message that they are getting states, "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."
My project information is as follows:
Resolution: 800x600
Slides: 13
Slides with audio: 0
Audio quality: MP3, 96 kbps, 44.100 KHz
eLearning output: Acrobat.com
Display score: Yes
Enable Accessibility: Yes
Skin: City Night
Flash(SWF) size and quality: Custom
ActionScript Version: AS3
I also published it as an .swf file (with html) and they cannot open the .swf (I believe because they don't have a swiff point player), but could open the .html. However, the .html doesn't work properly with posting quiz results to acrobat.com.
Your help is greatly appreciated, at this point, it's preventing us from using Captivate 5 for anything.
Nikki
