your computer does not have sufficient memory resource to publish your file

I have this problem and was told that it is a known bug that is being investigated. It is a little disheartening then, to see that this has been an issue since 2010. All kinds of solutions were offered to me, including upgrading to Cap 2017 with the caveat that I may lose my project so "back it up". Not a confidence builder. I discovered after a few hours, that I could make all my changes in the original PPT deck, save the changes, close PPT. Open Cap, attempt to update, get the error message, say okay and the update would successfully complete - but only in Cap 9, not 2017. I opened Cap 2017 by accident one morning and when I closed it and opted not to save, my system crashed - blue screen data dump. No harm done, but won't be using 2017 and will be looking for alternatives to Cap in the future.

Vish and ChimenceSE,

Thank you for the quick replies.

I selected the third option of clicking on FMR SWF as Vish suggested and had both the "Advanced project compression" and "Compress SWF file" buttons selected.  After 30+ minutes of clicking the "Preview" project button, this worked.  It took much longer than I expected, but it worked.  Should I always have the FMR SWF clicked as a best practice?  Should I do this for Widgets and Animations also?

I then wanted to send it to my supervisor for review. When I clicked on "Publish" and then "Review" it began to precess but then froze up again with the message "Error  Your computer does not have sufficient memory resources to compress the SWF file."

At this point I followed ChimenceSE's advice and completely shut everything down, booted up again with only Captivate running and was able to create the review files after 30+ minutes.

Although this moreorless worked, is there anything I can add hardware or software wise to my computer to make this happen quicker and while I'm able to do work with other software at the same time?  Completely shutting down everytime I need to do this will cause many problems with other things I am working on at the same time.

Thanks again and please advise,

Dave

Hi, I had the same problem and fortunately i had a meeting with the Captivate team that helped me to "fix" it.

If your computer is powerful enought, you should be able to finalise your project. Captivate 5 is not perfect (but still one of the best in the market so far), so when I work all day on the software, it becomes "lazy". When I'm about to finish a project, I always have to close Captivate and then re-open the all application with my project, then launch the export. If it does not work, I fixed it by retarting the computer. It's not the best way but it worked for me!

good luck

I understood your concern.

The reason is " When  you externalize resources, they reside outside the swf file and are  referencedfrom within the file when published.

So what you need to do is

Click  on Edit on the top file menu, then go to Prefernces>  Project >  Publish Settings (under PROJECT) > Externalize resources and select  the third option FMR SWF. Click OK and then Publish

I hope it will work. Waiting for your reply.

As a follow up to my last post....my Adobe Captivate 4 project contains 80 slides.

I experimented a bit and previewed the first 50 slides by selecting Preview defaults: 50 under the Edit and Preferences menu

• Both the "Advanced project compression" AND "Compress SWF file" buttons were checked,

          it took approx. 18 minutes for the show to begin

• Both buttons unchecked, it took approx. 2 minutes for the show to begin

• "Advanced project compression" unchecked and the "Compress SWF file" checked,

          it took approx. 15 minutes for the show to begin

When previewing the entire 80 slide project with both buttons checked, after 4 minutes, the project stopped generating "Progress:  Writing SWF File Tags to Stream" and the message, "Error  Your computer does not have sufficient memory resources to perform this operation.  Do the following: - Check one or more options in the Externalize Resources list, and re-publish.  - Close other applications open on your computer.  You might have to close and reopen Adobe Captivate before publishing the file.  <<I had no other applications open on my computer and I wasn't trying to publish this project, just preview it>>

When previewing the entire 80 slide project with both buttons unchecked, it took approx. 6 minutes for the show to begin

When previewing the entire 80 slide project with "Advanced project compression" unchecked and the "Compress SWF file" checked, after 15 minutes, the project stopped generating "Progress:  Writing SWF File Tags to Stream" and the message, "Error Your computer does not have sufficient memory resources to compress the SWF file" displayed

Please advise.........

Thanks,

Dave

My similar message states, "Error   Your computer does not have sufficient memory resources to compress the SWF file."

My project contains 80 slides and was created in Captivate 4.  I'm also trying to Preview the project when I receive the message above.

I unclicked the "Advanced project compression" and "Compress SWF file" buttons.  The project contains an audio voiceover which was created right in this project.  The project also contains buttons on almost every slide for advancing to the next slide, going to the previous and pausing and playing.

Please advise how to preview and finally publish the project.

Thank you,

Dave

To the best of my knowledge, it's still a work in progress.  I was able to duplicate the issue for the engineers and they did indicate further work was needed.  Using the clear cache option in CP5 does help some.

I came up against this problem today myself.

With much trial and error, working through the solutions presented above,  I figured out that it was the audio files that were causing my problem.

The PowerPoint slides I imported into Captivate 5 already had the audio inserted. Which works fine -- it seemed.

When Captivate tried to compress the SWF, I kept getting the insufficient memory error.

I removed the audio from the PowerPoint slides, imported them back into Captivate, and inserted the audio in Captivate. Now the project published with no problem.

I realize this won't be the solution everyone's problem, but I hope this helps someone...

I don't think it is a problem with the file because:

1) it doesn't always happen with that file

2) it also has happened when testing other files

Okay it happened again.

Here's the error:

And here is the CPU:

I would be happy to upload the project file if you provide me instructions about where to put it.  However, I opened another project to test if it was just that project and I received the same error.