Answered
Adobe Animated Characters Will Not Open
When I open the program, it flashes open for less than a second before closing completely. Please help! Thanks!
Jeff AlmasolCorrect answer
Adobe Employee
January 5, 2017
Okay thanks. Could you post your specs please?
You are using the latest, Beta CC? And have After Effects CC 2017 installed?
One other last ditch idea: If the app is trying to load up an old (corrupt? or out of date?) project or something, you could try to find it (usually in your Documents > Adobe folder) and rename or delete the folder to prevent it from loading it.
To get to the app prefs, open a Finder window, hold down the Option key, go to the Go pulldown menu, then choose Library. This opens your user Library folder. Navigate to the Preferences/Adobe/Character Animator folder, and then rename the Beta subfolder to something else.
Another option is to try deleting:
/Users/<user>/Library/Saved Application State/com.adobe.Character Animator.application.savedState
This is also in your user Library folder.
Do let us know if resetting the app prefs or that .savedState folder helps. Thanks.
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