Questions

Help! I am working on a project and I am unabe to import any new artwork! I keep receiving this error popup when importing an illustrator file.

I just wanna know when Character Animator will have support for more languages when computing lip sync. Adobe Express supports my language (Tagalog). How come Adobe hasn’t had an update in over a year? For the longest time I was hoping for at least the lip sync computation to be better.

As the title says, every time I try to move the origin for the eyes, I cannot, and then when I go back to look at it in rig mode, it looks wonky. I have the file here, can someone please help? What am I doing wrong?Linky Link via Onedrive

Hi everyone, so I’ve spent a whole two days trying to make this puppet’s pupils work, and let me tell you, I’ve tried practically every suggestions on the internet. This is not my first puppet, but definitely the first one with this frustrating issue! Here’s the puppet file on Google Drive: https://drive.google.com/file/d/1i1upem07DJSw-ttwHTXVl38Ut8hNZGeG/view?usp=sharing If anyone can look into this, I’d be super super duper pro max grateful! 

Hi, im having trouble fixing my camera for character animator, when ever im trying to use character animator the voice recording works but my came doesn't show, my camera is on but it doesn't show me on the screen it only says "waiting for camera". I tried uninstalling and reinstalling and checking if it was up to date, and Im wanted to know if theirs way to fix this problem with the camrea for a pc/ windows.  

Hi all,Just getting started and psyched!I'm building the character below in Illustrator and planning out the mouth shape layers.  As the subject says, what do you think would be the best way to have a character's goatee move with the mouth?  Should I incorporate it into each mouth shape or just stretch with the jaw in HeadBKG? While I'm here, I may as well ask how I can have the head move independently on the neck.  The Chloe puppet seems to have a rigid head and torso.  What does that stick behind her do, btw? Thanks! 

Hi! I'm having a real-time face tracking issue with my camera (Logitech). It's only recognizing the three main mouth shapes (visemes), and none of the others. I know the mouth shapes are correctly tagged because I copied them directly from the Chad puppet in Character Animator. What can I do?

This is driving me bonkers! I'm glad that I'm learning so much, but it's costing me so much time, energy and frustration. This is the fourth time I've created this puppet.  I've stopped doing it from scratch and now just edit comprable templates, since I know the templates work perfectly.  (This iteration was an adaptation of the woman pirate standing on a ship.) So I moved in my assets overtop of the template assets, deleted what wasn't needed, adjusted rigging handles as needed, and voila!  It works!  It was great.  I went into my scene, dragged those arms around to record a bunch of triggers and swap sets.  Everything is groovy.  Then, silly me, I need to adjust the canvas size so I can adjust something in the +Head group.  I come back, and the arms are totally broken.  They've shifted on the puppet in record mode (but not in rig mode) and they're hinging wrong now.  I guess I rigged something wrong.  I get i

Had to do a crash course in CA to get a live character to show up in Teams. Got everything wired up and, using NDI, can feed my scene to Teams and control the puppet. Bosses loved it. All good. Now, though, I need a remote person to drive the puppet.I've done a fair bit of reading and experimenting but haven't gotten it to work. My reading makes it seem possible. I need "Bob" to call in on Teams, then feed his video and audio to Character Animator to control the puppet, then feed that back to Teams to talk to other people on the call as the puppet. Do I have to have him call in on Zoom vs. trying to round-trip? Although then he wouldn't be able to hear them, I'd guess. I had my IT department download NDI and OBS (which was a minor miracle) so I'm hoping that's all that's needed.Anyone have any advice on making this work? I know next-to-nothing about NDI, even less about OBS, so it's possible I'm just overlooking something obvious.

I'm a third grade teacher looking to have students use puppets to practice their fluency and make a puppet show...anyone help me with this?

A screenshot is here.

So a bit new to this program.I'm wondering, is there a way to make an animation I made in Character animator into a loop able gif within Character Animator, or would I need to take the clip to a different program to do this?I have a friend with a streaming channel who'd like me to make a looping gif of their mascot on screen during their streams and I'm wondering if I can use Character Animator to do this.Thanks@

Hi,I have my character working and everything is set but I want to live stream now. (I'm on Mac OS btw)I have OBS but it turns out there's more to it.I've recently seen Okay Samurai's video on live streaming but it's from 5 years ago and the NewTek NDI Software and plugins are completely different all I could download was NDI Tools pkg.Now I have NDI Output but seems like I need a github download too called palakis/obs-ndi. However I can't find this.Is there any other easier solution? It's been 5 years can't I just straight stream my character from Character Animator to OBS?

Are there any options for windows yet? I've been using OBS and the chrome key filter but it doesn't look great (green outline, and I have some green in my character)

Hi,I have been reading numerous threads for hours now but can't find a proper fix so I would really appreciate it if someone could chime in. My problem is that Character Animator doesn't recognise my webcam directly or through OBS virtual cam but it picks it up using ManyCam for some reason (would prefer not to rely on additional third-party software that just adds bloat to my system though).I'm using a mirrorless camera connected via HDMI to an internal capture card which works fine for all other programs except Adobe. Running Windows 10 without any anti-virus that could be causing a conflict and checked that the system settings weren't blocking any permissions either.Tried using different wires, input ports, and reinstalling CA, the camera drivers, and OBS, but nothing seems to resolve it. I would be very grateful for any help.

When is there going to be an update?  You all havent updated or posted anything since 2024 and those were just some bug fixes.  There been alot of people that have invested a great amount of time and money into this software.  Please let us know if this software will be discontinued or will we have a major update.

Hallo zusammen, ich habe einen seitlichen Charakter mit einem Schnabel, wobei sich der untere Schnabel während der Sprache rotieren soll statt sich auf und ab zu bewegen für die Mundbewegung. Ist das möglich?  Vielen Dank und liebe Grüße in die Runde!

Dear members,I am a new user of the Character Animator and I tried to create an own puppet. I used a puppet of Character Animator as a template for the different layers. The problem is, that the eyes of this puppet are unnormal moving and "flipping" when I use it in Ch.. I will try to upload this puppet here. Also if I load this puppet in the Ch the whole puppet is moving. I attached my waterdrop puppet to this post. I have German Ch. I know this is an English forum, but I hope to find help. Thank you very much. Kind regards,Martina

When I create a puppet that walks with three profiles (front, right, and left) using separate swap sets for views that control the blink, I can get the correct blink for the first two views. However, when I switch to the mirrored view (left), the blink is not correct, and I keep seeing the blink from the first two profiles. "PS: I created separate swap sets for each profile."

How do I get out of the "purchase pro" loop?I've installed and uninstalled program several times, confirmed I have signed into the account the receipt is attached to, installed and uninstalled several times. But it always opens to "starter mode." Then asks me to purchase again. I was so excited for the new character, I can't get to them. 😞

I have an Adobe Illustrator character that has eyes and face stretching in a weird way when I move. I have it rigged the same way as other characters that don't have this issue. Any thoughts?  

Hi there,when i try to open an older project, i get this error:libgit2 error -3(6/path is not a repository: /Users/.../Ch Data/repo.noindex) returned from git_repository_open_bare(&raw-RepoP, (const char*)fullPathP) [null] best,patrick

Hi everybod, dr nick here. When I open this session it pops up this msg-libgit2 error -3(6/Could not find repository from...(and then it gives the path to the ch data folder of said session)This is the second session this has happened to for me. Looking forward to playing w puppets, any help is much appreciated

Bonjour à tous,Je rencontre un problème avec Adobe Character Animator 2025 (version française) et le Body Tracker.Quand j’active le Body Tracker sur ma marionnette, celle-ci adopte une posture bizarre : les bras ne sont pas le long du corps mais écartés comme un singe, même si je veux qu’ils restent détendus le long du torse.Même en utilisant la fonction "Etalonner" cela n'arrange rien du tout.Ma question :Comment faire pour que ma marionnette parte toujours de la pose neutre avec les bras le long du corps quand j’active le Body Tracker ? Merci d’avance pour votre aide !

 Hi! I downloaded the official Mouth template, placed it inside the Head group in Photoshop, and made sure all visemes are named correctly. But Character Animator still doesn’t recognize the mouth after refresh. Am I missing something?