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Participant
July 17, 2026
Answered

I still cant get my puppet to work correctly, voice sync fails

  • July 17, 2026
  • 8 replies
  • 40 views

I copied the base of the Tull puppet, replaced it with my puppet's movements and appearance, but suddenly its arms stopped moving, and its mouth didn't appear (the triggers seem to be working fine). And I can't get the voice sync to work at all (I tried with an audio track since I don't have a microphone or camera yet).

Could I share my puppet so you can take a look?

    Correct answer TheOriginalGC

    The puppet has a lot of options for the mouth, but it doesn’t appear that you have set up a swap set so that the program can choose which one of those sets you want to use. Also, the default layer for the mouth (neutral) should be set to visible. When I deleted all of the extra mouth bits so that only “Mouth” remained, it seemed to work fine.

    8 replies

    Max_MonxAuthor
    Participant
    July 21, 2026

    That may be the problem, I just updated the folder , I added the CH data and CH media zip.

    It seems like something's gone wrong, but my head and hair are falling off. This has never happened before. Is it a bug? (I’m going crazy haha)..

    Drive updated

     

     

    TheOriginalGC
    Community Expert
    Community Expert
    July 21, 2026

    Nevermind what I just said. The bg layer for the face shouldn’t be independent. Definitely toggle the crown icon for that.

    Also, the neck parts need to be part of the body, not the head.

    TheOriginalGC
    Community Expert
    TheOriginalGCCommunity ExpertCorrect answer
    Community Expert
    July 21, 2026

    The puppet has a lot of options for the mouth, but it doesn’t appear that you have set up a swap set so that the program can choose which one of those sets you want to use. Also, the default layer for the mouth (neutral) should be set to visible. When I deleted all of the extra mouth bits so that only “Mouth” remained, it seemed to work fine.

    TheOriginalGC
    Community Expert
    Community Expert
    July 20, 2026

    If you would like, could you take a screenshot of the current puppet’s rigging so that we can see what you mean when you say you replaced the movements? I’m having some difficulty understanding what you had done and that might lead to getting the answer you need. Do you have the mouth in a swap set? Is that why it is not appearing for you?

    Max_MonxAuthor
    Participant
    July 21, 2026

    Sure I will share an screenshot and a drive link with the puppet. 

    I highly apreciate your help and time!

    Puppet link

     

    TheOriginalGC
    Community Expert
    Community Expert
    July 21, 2026

    Hello, it looks like you sent a link to the project file itself. To open that file, you need to include both the chproj file itself and everything in the CH Data folder, usually, in a compressed file like a zip file. The project file contains EVERYTHING - the puppet, the timeline and so on.

    However, since we just need to look at the puppet itself, you can just select the puppet, and from the top menu, click on File>Export>Puppet and send that file instead.

    Looking at the screenshot, I can see that you have the appropriate tags for the mouth parts, but there is some sort of disconnect with the Lip Sync behavior. One thing that stands out is that you have a sub folder to the Neutral mouth layer with a trigger. What is that for? If it’s for a swap set, the alternate mouth visemes need to be at the same level as the other visemes as with the example below.