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esmitty0926
Participant
June 12, 2017
Question

Adobe Character Animator will not work

  • June 12, 2017
  • 2 replies
  • 426 views

I tried opening Adobe Character Animator for the first time and a error popped up saying "OpenGL setup failed". It recommended that I update my graphics driver which I did but this didn't seem to solve the problem. I have an HP computer that runs Windows 10. Right now I have a Intel(R) HD Graphics 3000. Should I upgrade to a completely different driver that is compatible with Windows 10? Would downgrading to Windows 7 help? Any help would be appreciated.

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2 replies

oksamurai
Legend
June 12, 2017

All the OpenGL issues and solutions we know about are here: FAQ: How do I diagnose and resolve an OpenGL-related error?

kglad
Community Expert
Community Expert
June 12, 2017