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Participant
March 15, 2017
Question

After Psd file modification

  • March 15, 2017
  • 5 replies
  • 393 views

I have entered a PSD file in a new project for the character animator.

And I set eyes, mouth, etc. tag to the layer and set keyboard input. So it worked well.

But once I make a PSD modification,

the applied settings are reset and there is an error

even though I reset it exactly as before.

It doesn't working after restarting the computer again,

even if create a new project.

I want you to tell me how to do it.

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    5 replies

    oksamurai
    Legend
    March 15, 2017

    A few ideas:

    • Go to Window > History and roll back changes to see if it works. Usually you can isolate where the problem started this way.
    • If your files are on an external hard drive or a cloud-backed folder like Dropbox, try moving them to a local folder instead.
    • If a group or layer looks out of sync, right-click it and select "Reset Layer."
    • Usually your projects are saved in an Documents > Adobe > Character Animator folder by default. Moving a project here forces CH to make a new blank project, which would hopefully be error free.

    Worst case scenario, you can re-import the PSD and re-rig things. If your PSD is still getting errors, could you share here or DM me your file via a shared link on Google Drive, Dropbox, or Creative Cloud to take a closer look?

    Participant
    March 17, 2017

    https://adobe.ly/2nykNvo

    Dear

    Please check link. There is same error occurred and i cant find the reason why it didn't work well.

    Can you please give some advise for this? thanks...

    oksamurai
    Legend
    March 17, 2017

    Could you please export and share as a .puppet instead? File > Export > Puppet.