Skip to main content
J
jarid
Participant
January 24, 2019
Answered

All projects disappeared in Character Animator

  • January 24, 2019
  • 1 reply
  • 988 views

After being signed out of CC, I signed back in and found all my characters GONE from Character Animator. 

There are no files left.  What happened and how do I recover my work?

    This topic has been closed for replies.
    Correct answer jarid

    Thank you, we had tried that and got nothing.  However, we did find the files today--just very strange that they were not listed yesterday.

    Appreciate your help!

    1 reply

    alank99101739
    alank99101739
    Legend
    January 24, 2019

    My guess is it created a new project rather than opened old project. Try “open recent projects“ from the menu.

    J
    jaridAuthorCorrect answer
    Participant
    January 25, 2019

    Thank you, we had tried that and got nothing.  However, we did find the files today--just very strange that they were not listed yesterday.

    Appreciate your help!

    S
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    February 4, 2019

    Hi jarid,

    Sorry for your issue. I am glad the issue fixed for you. Would you like to mention where did you find the files?

    Thanks,

    Shivangi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices