All projects disappeared in Character Animator

After being signed out of CC, I signed back in and found all my characters GONE from Character Animator.

There are no files left. What happened and how do I recover my work?

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jaridCorrect answer

Participant

Thank you, we had tried that and got nothing. However, we did find the files today--just very strange that they were not listed yesterday.

Appreciate your help!

Legend

My guess is it created a new project rather than opened old project. Try “open recent projects“ from the menu.

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jaridAuthorCorrect answer

Participant

Thank you, we had tried that and got nothing. However, we did find the files today--just very strange that they were not listed yesterday.

Appreciate your help!

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Legend

Hi jarid,

Sorry for your issue. I am glad the issue fixed for you. Would you like to mention where did you find the files?

Thanks,

Shivangi

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