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Known Participant
Jan 22, 2021 8:22 AM UTC
Question

audio is gone

what happened?? how can i fix it?

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7 replies

Erica Schisler
Inspiring
Jan 22, 2021 5:35 PM UTC

 Do you have any other mic you can try?

 

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tair5E82Author
Known Participant
Jan 22, 2021 8:56 PM UTC

yes, tryd. its not that

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k_oshiro
Community Expert
Community Expert
Jan 22, 2021 9:22 AM UTC

Is the symptom seen only in Adobe CharacterAnimator?

Does any other software that handles audio have a problem?
Does Adobe Premiere Pro or Adobe Audition play sound without problems?
If the symptoms are the same in other software, then I would guess that the problem is not with the software, but with the OS  sound device system.

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k_oshiro(AdobeCommunityExpert)
tair5E82Author
Known Participant
Jan 22, 2021 8:56 PM UTC

Also in Audition exactly the same. so what should i do?

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k_oshiro
Community Expert
Community Expert
Jan 22, 2021 10:16 PM UTC

If the cause is due to the OS audio sound driver, it is difficult to identify a solution.

Generally, you can reinstall the sound driver.
A Google search will give you a hint on how to reinstall.

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k_oshiro(AdobeCommunityExpert)
alank99101739
Legend
Jan 22, 2021 8:41 AM UTC

That is strange enough that i would reboot the machine.

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tair5E82Author
Known Participant
Jan 22, 2021 9:01 AM UTC

I tryd. not helpping

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