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iamearthuniverse
Participant
Jun 5, 2019 11:30 PM UTC
Answered

Audio Level Too Low

I am using a brand new MacBook Pro.

I am running a fully updated version of CA.

I am running Mojave that is completely up to date.

I have changed the input source in CA's audio preferences to the MacBookPro's microphone, and back to the digital mixer that I have plugged in via USB and back again, and back again.

I have made sure that the sample rate is 48000 and the buffer is 512.

I have tried checking and unchecking "Attempt to force hardware to match document sample rate.

I have attempted to create a new aggregate device in audio devices and run the audio through that.

I can record audio from either source in other programs, the laptop is receiving audio.  I can playback audio from CA totally fine.

But, when I've got this program up the green bar monitor reads "Audio Too Low" and it only records silence.

I have uninstalled and reinstalled CA.  Nothing has fixed the issue.

I had run CA fine before months ago and everything ran fine.  Then I upgraded the OS.

Please tell me there is something that I am missing.

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    iamearthuniverseCorrect answer
    Participant
    Jun 6, 2019 12:34 AM UTC

    I FIXED IT!

    For some reason the program did not have permission to use the MICROPHONE!

    Even though I uninstalled it and reinstalled it, the OS never asked me to allow it permission to access the mic!

    Hopefully this helps someone else with this problem on a Mac!

    System Preferences - Security & Privacy - Microphone.  Make sure Character Animator is checked!

    YAYYYYYYYYYYYY

    View reply

    6 replies

    nancyw16104611
    nancyw16104611
    Participant
    Jun 12, 2019 1:30 PM UTC

    Thank you so much!

    Translate
    iamearthuniverseAuthorCorrect answer
    Participant
    Jun 6, 2019 12:34 AM UTC

    I FIXED IT!

    For some reason the program did not have permission to use the MICROPHONE!

    Even though I uninstalled it and reinstalled it, the OS never asked me to allow it permission to access the mic!

    Hopefully this helps someone else with this problem on a Mac!

    System Preferences - Security & Privacy - Microphone.  Make sure Character Animator is checked!

    YAYYYYYYYYYYYY

    Translate
      Asma.Mohrsab
      Participant
      May 11, 2020 4:48 PM UTC

      I am working on adobe character animation

      I can not record my audio

      when I talk I do not see a green audio mixer show up

      Also, my webcam and my microphone icon is blue

      I have Windows 10

       

      I can not find " System Preferences - Security & Privacy - Microphone. Make sure Character Animator is checked"

      Translate
      CoSA_DaveS
      CoSA_DaveS
      Participating Frequently
      May 12, 2020 12:23 AM UTC

      That answer was for macOS only.

      What version of Ch are you using? (look in the main menu bar)

      Check main menu bar Edit > Preferences... for audio setup options.

      Are you able to record audio with any other app? (especially Audition if you have it)

       

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