Audio tracks are out of sync when recording in Character Animator (latest update v3.2)

This problem has been fixed in Ch 3.3.1, released last night.

Try setting your audio sample rate to 48000 instead of 44100.  Does that solve the issue?  (See Preferences->Audio Hardware)

See new post.

I have no idea why it is happening or how to solve it. Some last resort ideas just to get the project done until a real solution comes along.

Do you need stereo? Maybe edit the audio track in Adobe Audition and turn into a mono recording. They cannot get out of sync with each other if there is only one of them!

Another approach is to strip the audio from CH (other than using it for lipsync calculations) and add it back in using Premier Pro or similar. Yucky, just trying to think of workarounds until a real solution is found.

The other approach is to try something like click on the audio clip in the Project panel (it might be inside the "Recordings" folder). Over on the right in the properties panel it should show the path name to the file. If you click on the path name you can update it to point to a new filename. Try pointing it to a different file and then point it back at the right file. Does it come good then?

If you edit the raw file in Adobe Audition, are the tracks out of sync in the original file? (I am guessing not - that would be pretty strange to have happen.)

Is there any way to fix an out of sync audio track recording? I thought I worked around it but an hour of very important audio is out of sync. It would be a huge pain to redo it now. Any way to remove one of the 2 tracks? 

Add me to the list of people having this issue. I believe I have it narrowed down to an issue specific to Character Animator, and possibly a workaround. To restate the issue, recordings I make with CA result in audio files where the L and R channels are slightly out of sync; just enough to make the recording useless. 

Picture 1 shows the take in Adobe Audition. (I right-clicked on the take in CA > revealed in project > revealed in explorer > opened with Audition, thus making sure to open the bad take.)

Picture 2 shows a recording I then made directly into Audition to demonstrate here that my mic works just fine everywhere else. I have not had any issues with it in any other Adobe apps since before and after the latest updates. I also regularly use other brands of apps to stream and record with no issue.

Throughout my testing, I discovered that sometimes Take 2 in the timeline will record perfectly in sync. Take 1 *always* defaults to asynchronized channels. Sometimes Take 2 is fine.. and sometimes even every take therafter is fine. However, it seems pretty random from project to project. Definitely not reliable enough to consider using Take 2+ as a workaround.

=== WORKAROUND? ===

HOWEVER, I also discovered that toggling the frame rate in the properties window sets things right for the duration of a project. Changing from 24 fps to 30 works. Changing from 24 to 30 back to 24 works. No need to record between changes.

Upon opening a new project, Take 1 still always defaults back to asynchronized channels. However.. if you open a new project and toggle the frame rate prior to recording Take 1, that seems to do the trick. 

I've tested this across 4 or 5 new projects, creating a new scene within a couple. of them. So far, this feels like a solid workaround. If I determine otherwise, I'll come back to edit this post. I hope anyone else who finds success with this will say so. I can never feel too confident about a workaround. 🙂

Conclusion/Theory: Some piece of code under the hood is using bad math upon instantiation, and resetting the frame rate resets some common variable. My OS version is pasted below. I actually updated it last night as part of troubleshooting. 

A forum admin or employee may feel free to report this as a bug. That's a road I've wasted too much time going down over the years. I just want fellow dead-in-the-water creators to know they're not alone & that maybe I found a workaround. Cheers!

What does this wave look like in Adobe Audition?

..

Still not solved.

Alternatively if there is a way to move the tracks to line them up that would also be nice to know...