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tera_dragon
tera_dragon
Inspiring
June 22, 2017
Answered

Bad Allocation

  • June 22, 2017
  • 1 reply
  • 4550 views

I'm getting an error when opening a particular puppet - Bad Allocation Error code: (Adobe.RigDynamicsWorld.js:216)

Anyone else had this? This is the second time I've re-tagged my puppet. Puppet is created within Illustrator. Any help much appreciated!!

This topic has been closed for replies.
Correct answer Jeff Almasol

Yes, sorry - Adobe Creative Cloud


Thanks. I do see that it's very slow. This seems to be related to the complexity of the mesh because a bunch of stuff is on the same mesh. Also, I think it's not appearing in the Scene panel because you are using Head Turner, but the Frontal group isn't visible by default.

So, try this to at least help out a little bit:

1. Open the project while holding down the Shift key (which prevents the puppet and scene from opening in the Puppet and Scene panels).

2. Double-click the puppet in the Project panel to open it in the Puppet panel.

3. Select the "Right Profile", "Left Profile", and "Frontal" groups, then click in the crown column to make them all independent.

4. Turn off the eyeball for "Right Profile", but turn on the eyeball for "Frontal".

I also noticed you had a bunch of Walk-related handles added, but no Walk behavior applied. Were you intending to add Walk? If not, removing those extra handles and sticks will reduce mesh complexity.

Once you've done all those things, and opened the scene in the Scene panel, are you still getting that "Bad Allocation Error code: (Adobe.RigDynamicsWorld.js:216)" error message? I haven't so far, but we'll have our team investigate what might be happening with your original project.

Also, if the scene doesn't appear, try deleting the Dangle behavior to see if that at least gets the puppet to render in the scene, then re-add the Dangle behavior.

Thanks.

1 reply

Jeff Almasol
Adobe Employee
Jeff Almasol
Adobe Employee
June 22, 2017

Is this a .puppet file youre importing/opening, or a puppet in a project? If the latter, can you export that puppet (select it in the Project panel, then choose File > Export > Puppet), and share a link (via Dropbox, Google Drive, etc.) to us to diagnose? You can send via direct message if preferred.

Thanks.

tera_dragon
tera_dragonAuthor
Inspiring
June 22, 2017

Hi Jeff, it was a project. I've just gone to open it now on my home computer and it is empty! Gah! I'll try and open it again on my work pc tomorrow and let you know how I get on. Looks like I might have to start from scratch again... d'oh.

It won't be because the illustrator file is too big will it? This will be 3rd time lucky tagging this puppet!

Jeff Almasol
Adobe Employee
Jeff AlmasolCorrect answer
Adobe Employee
June 23, 2017

Yes, sorry - Adobe Creative Cloud


Thanks. I do see that it's very slow. This seems to be related to the complexity of the mesh because a bunch of stuff is on the same mesh. Also, I think it's not appearing in the Scene panel because you are using Head Turner, but the Frontal group isn't visible by default.

So, try this to at least help out a little bit:

1. Open the project while holding down the Shift key (which prevents the puppet and scene from opening in the Puppet and Scene panels).

2. Double-click the puppet in the Project panel to open it in the Puppet panel.

3. Select the "Right Profile", "Left Profile", and "Frontal" groups, then click in the crown column to make them all independent.

4. Turn off the eyeball for "Right Profile", but turn on the eyeball for "Frontal".

I also noticed you had a bunch of Walk-related handles added, but no Walk behavior applied. Were you intending to add Walk? If not, removing those extra handles and sticks will reduce mesh complexity.

Once you've done all those things, and opened the scene in the Scene panel, are you still getting that "Bad Allocation Error code: (Adobe.RigDynamicsWorld.js:216)" error message? I haven't so far, but we'll have our team investigate what might be happening with your original project.

Also, if the scene doesn't appear, try deleting the Dangle behavior to see if that at least gets the puppet to render in the scene, then re-add the Dangle behavior.

Thanks.

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