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johnr88124587
johnr88124587
Participant
February 15, 2019
Answered

CA showing as "up to date" but Leeta file says it's newer

  • February 15, 2019
  • 3 replies
  • 401 views

Hi CA team!

I've downloaded the "Leeta" character and would like to use it, but when I try to open it, it says it was created with a newer version (2.0.1).

However, when I go into my CC desktop app, Character Animator 1.0.6 shows as being up to date, even when I click "check for app updates" in the upper right.

Is there some reason I can't update?

Thanks!

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Correct answer robinh49469832

I would try reinstalling it. Do you have the Creative Suite? Then you can just de-install it via the CC-App and then install the new version.

3 replies

robinh49469832
robinh49469832Correct answer
Inspiring
February 15, 2019

I would try reinstalling it. Do you have the Creative Suite? Then you can just de-install it via the CC-App and then install the new version.

johnr88124587
johnr88124587Author
Participant
February 15, 2019

I think this has worked! It says version 2.0.1 now.

I will try opening the characters when I have a moment and check.

johnr88124587
johnr88124587Author
Participant
February 15, 2019

...yep it works now! Thanks!

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