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Anonymous
Jul 21, 2017 2:04 AM UTC
Answered

Camera Busy

If I turn off the camera in Character Animator and leave it off for a number of hours and come back to the application and attempt to turn it back on I get the processing wheel for 3 minutes and then the message "Camera Busy" in yellow text...

This only happens when I turn the camera input icon to off, wait a number of hours and then click the camera input icon to on...

The only way to fix this issue is to reboot the machine... Rebooting the app does not fix the issue...

I can provide logs if required...

Thanks,

Sean.

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oksamurai
oksamuraiCorrect answer
Legend
Jul 24, 2017 8:29 PM UTC

Yes, thanks for reporting. This is a common bug that we're working on fixing for the next release. It seems to show up after long periods of time, particularly if your computer goes into sleep mode.

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2 replies

Anonymous
Jul 25, 2017 1:47 AM UTC

Cheers!!!

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oksamurai
oksamuraiCorrect answer
Legend
Jul 24, 2017 8:29 PM UTC

Yes, thanks for reporting. This is a common bug that we're working on fixing for the next release. It seems to show up after long periods of time, particularly if your computer goes into sleep mode.

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