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sukla
Participating Frequently
June 8, 2020
Question

Camera not recognised for Canon EOS Webcam Utility/Driver

  • June 8, 2020
  • 2 replies
  • 1596 views

My Camera is not recognised with the Canon EOS Webcam Utility/Driver.

Tested with Cameras

  • 70d
  • 5D Mark-iv

System (Windows 10, v1909)

This topic has been closed for replies.

2 replies

Participant
November 1, 2020

Hi, I am facing this problem, the Camera app doesn't detect the EOS Utility either, is there a way to make this work?

sukla
suklaAuthor
Participating Frequently
November 2, 2020

Use the CANON webcam utility (the final/latest release),

this version makes the camera visible as a built-in camera/webcam on windows -- which makes it selectable in just about any app which requires camera access on windows now

Adobe Employee
June 11, 2020

Sorry to hear that!

 

Character Animator uses the Windows webcam drivers, so you need to figure out if your camera is being made available to Windows as a webcam.  

 

A good test for this is to use the built-in Windows "Camera" app.  When you launch the Camera app, can you see your camera video?