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sukla
Known Participant
Jun 8, 2020 11:44 AM UTC
Question

Camera not recognised for Canon EOS Webcam Utility/Driver

My Camera is not recognised with the Canon EOS Webcam Utility/Driver.

Tested with Cameras

  • 70d
  • 5D Mark-iv

System (Windows 10, v1909)

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4 replies

Participant
Nov 1, 2020 11:06 PM UTC

Hi, I am facing this problem, the Camera app doesn't detect the EOS Utility either, is there a way to make this work?

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sukla
suklaAuthor
Known Participant
Nov 2, 2020 12:59 PM UTC

Use the CANON webcam utility (the final/latest release),

this version makes the camera visible as a built-in camera/webcam on windows -- which makes it selectable in just about any app which requires camera access on windows now

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MCS
Adobe Employee
Jun 11, 2020 12:06 AM UTC

Sorry to hear that!

 

Character Animator uses the Windows webcam drivers, so you need to figure out if your camera is being made available to Windows as a webcam.  

 

A good test for this is to use the built-in Windows "Camera" app.  When you launch the Camera app, can you see your camera video? 

 

 

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