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pederh52328719
pederh52328719
Participant
February 7, 2022
Question

Can't open properly

  • February 7, 2022
  • 1 reply
  • 291 views

Hi. I see this has happened to others before and I've tried most of the suggestions. I have also updated my graphic card, but I stil can't open/ use Character Animator without being told that I nedd to update. I've used CA without problems before but now I'm stuck. Please help me. And also. I am not a pc expert. 

Thanks,

Peder

This topic has been closed for replies.

1 reply

oksamurai
oksamurai
Legend
February 8, 2022

The latest update is Version 22.2. If you're using anything lower than that, I would try updating via the Creative Cloud desktop app and see if the message goes away.

pederh52328719
pederh52328719Author
Participant
February 10, 2022

I've tried this. It still does not work. However, when I removed NVIDEA apps, it worked. And now it doesn't..

pederh52328719
pederh52328719Author
Participant
February 10, 2022

Update. It works on laptop screen only. When using Samsung ultra wide it doesn't.

 

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