Skip to main content
Participant
Apr 3, 2020 11:06 PM UTC
Question

Character Animator cannot export no matter what I do!

Spent hours creating my first charactor in Charactor Animator for a client. Was excited to export and do some final things in After Effects, but cannot export for the life of me. When I try to export through AME directly, it shows up, but runs into an error immediately. "Could not read from source, please check it has not been moved or deleted." Well, I have done no moving, so thanks though. I try to import the project into AME, nope, can't connect to Dynamic link. Thats stupid. All programs are up to date. V14.0.4 AME, V3.2 CA. Tried installing and reinstalling both. Nope. Really at the point of screen capturing so I don't totally let my client down, but this is absurd and need to be fixed yesterday. 

This topic is closed to new replies. Start a new post to keep the conversation going.

4 replies

Nancy OShea
Community Expert
Community Expert
Apr 3, 2020 11:28 PM UTC

This discussion was moved from Get Started to Character Animator.

 

 

Translate
Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
Apr 3, 2020 11:12 PM UTC

It's unclear from your post exactly what you're having trouble with. 

 

===========
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!

 

Translate
Nancy O'Shea— Product User & Community Expert
Participant
Apr 3, 2020 11:18 PM UTC

Hey thanks for the reply. Charactor Animator is the issue. When I export any Premiere or AE projects via AME, dynamic link works fine. 

 

When I try to export my scene from Charactor Animator, AME says "Could not read from the source. Please check if it has moved or been deleted."  

 

My computer meets minimum requirements: 

 

2016 Macbook Pro Retina with 16GB Ram 

 

Translate