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Known Participant
August 9, 2017
Question

Character Animator Crashing on Export

  • August 9, 2017
  • 1 reply
  • 702 views

Hi

I am having trouble with Character Animator.  It keeps crashing upon trying to export a png sequence and wav. 

I don't know what has triggered this but I can't seem to export as it just crashes each time I attempt to export.

Does anyone know why this could be happening and / or have any suggestions on what I can do? 

I would like to get this footage exported soon so that I can edit it alongside some video.

Thank you for your help

Regards
Danielle BIRCHMARK

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1 reply

oksamurai
Legend
August 9, 2017

When you're exporting do you have all other apps closed? Something might be fighting for resources. Even so, it shouldn't crash...hmmm. Does dynamic link into After Effects or Premiere Pro work instead?

BirchmarkAuthor
Known Participant
August 14, 2017

Hi.  Sorry for the late response. Had some internet issues which didn't help and then stuff came up and I just had to put all this on hold for a moment. 

I have tried exporting both with and without other apps open and it didn't work without either. 

I just tried dynamic link through dragging the scene into premiere then.  Until you put your response there I didn't actually know CA could do dynamic link.  I knew you could with After effects and Premiere but I didn't know about that with CA.  It moved over to premiere but after it appeared to have finished conforming the project it had audio but instead of the picture it was showing the yellow media pending screen.  I tried to do it the other way by importing the character animator file into premiere rather than dragging but then found that for some reason that and a heap of other Adobe files were saved in My Documents (to the tune of around 60GB so that also explains where some of my C drive space went) for some reason so I am currently moving that folder from MyDocuments to the hard drive the rest of my work is saved on, and once that is done I will attempt to use dynamic link via importing the character animator file.  I will keep you posted about how this goes, thoguh I am glad it can do dynamic link as that also makes it easier to fix little errors I may have missed like if I accidentally coughed and it voice synced it etc as just muting it in premiere isn't as good if she still moves her mouth so this may be quite useful if it works properly.