Character Animator freezes at launch
Hi, after a couple of frustrating days I am reaching out! I have exhausted the forums (I think!) and have tried all the usual rebooting, uninstalling, opening from different locations etc. I saw a problem in another thread that had a problem with the AppPrefs.xml, and saw the following in the Sample Process that I ran:-
Attemptying to Copy from /Users/X/Library/Preferences/Adobe/Character Animator/1.1/AppPrefs.xml to /Users/X/Library/Preferences/Adobe/Character Animator/1.5/AppPrefs.xml
<140735153242112> <MigratePrefs> <5> Copy Failed
I could not find the file AppPrefs.xml
I also checked file and folder permissions as suggested in another thread. I am an artist and can noodle around behind the scenes but am not really sure what to take from the diagnostics reports. I have included the terminal report and I can link to the Debug Database and the Sample Process also.
This is the info on my computer. I was worried about enough RAM but have not seen any warnings about that. Can anyone help me!!??
Mac Pro (Early 2008)
2 x 2.8 GHz Quad-Core Intel Xeon
8 GB 800 MHz DDR2 FB-DIMM
ATI Radeon HD 5870 1024 MB
85 GB of free 500 GB SATA Disk
ast login: Wed Jun 27 16:02:51 on ttys000
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charlotte-fraciss-mac-pro:~ X$ /Applications/Adobe\ Character\ Animator\ CC\ 2018/Adobe\ Character\ Animator\ CC\ 2018.app/Contents/MacOS/Character\ Animator
2018-06-27 16:04:33.762 Character Animator[4633:679818] AdobeCrashReporterInitialize: executionTime = 0.048011 seconds
<140735153242112> <MigratePrefs> <5> Attemptying to Copy from /Users/X/Library/Preferences/Adobe/Character Animator/1.1/AppPrefs.xml to /Users/X/Library/Preferences/Adobe/Character Animator/1.5/AppPrefs.xml
<140735153242112> <MigratePrefs> <5> Copy Failed
<140735153242112> <MigratePrefs> <5> CopyOldPrefsIfAvailable failed.
unreported bib error sfntread library error
unreported bib error sfntread library error
<140735153242112> <App> <5> DYNAMICLINK_MAJOR_VERSION_STR = 12, DYNAMICLINK_MINOR_VERSION_STR = 0
<140735153242112> <Animal> <5> app apparently crashed on previous launch
<140735153242112> <MediaCoreInitializer> <5> Initializing PRM
<140735153242112> <ASLFoundationInitializer> <5> Initializing ASLFoundation
<123145306673152> <DS> <5> GPUSniffer launching with test mask 254
<140735153242112> <RegistrationServerInitializer> <5> Initializing RegistrationServer
<140735153242112> <BackendInitializer> <5> Initializing Backend
GPUSniffer testing 254
--- OpenGL Info ---
Vendor: ATI Technologies Inc.
Renderer: ATI Radeon HD 5870 OpenGL Engine
OpenGL Version: 2.1 ATI-1.42.15
GLSL Version: 1.20
Monitors: 1
Monitor 0 properties -
Size: (0, 0, 1600, 1000)
Max texture size: 16384
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
--- GPU Computation Info ---
Support not enabled.
<140735153242112> <DynamicLink> <5> Attempting to launch dynamiclinkmanager
<140735153242112> <DynamicLink> <5> /Applications/Adobe Character Animator CC 2018/Adobe Character Animator CC 2018.app/Contents/dynamiclinkmanager.app
<140735153242112> <DynamicLink> <5> Increase wait time to 2
<140735153242112> <MediaLayerInitializer> <5> Initializing SweetPeaSupport
<140735153242112> <MediaLayerInitializer> <5> Initializing VideoRenderer
<140735153242112> <MediaLayerInitializer> <5> Initializing TransmitHost
<140735153242112> <MediaLayerInitializer> <5> Initializing PluginSupport
<140735153242112> <DisplaySurfaceInitializer> <5> Initializing DisplaySurface
<140735153242112> <Animal.Player> <5> Initializing AuDSP
<140735153242112> <Animal.Player> <5> Initializing AuBackEnd
<140735153242112> <Animal.Startup> <5> Initializing AMIO Host
<140735153242112> <AuLog.Startup> <5> AMIO Host initialization sequence started...
<140735153242112> <AuLog.Startup> <5> AMIO Host initialization sequence complete.
<140735153242112> <Animal.Player> <5> Failed to load device from preferences, will load the system default instead.
<140735153242112> <App> <5> InitMidiManager startup time = 2068.95 ms
<140735153242112> <Animal> <5> SetProjectFilepath called with inProjFilepath = /Users/X/Documents/Adobe/Character Animator/Character Animator Project 6
Terminated: 15
charlotte-fraciss-mac-pro:~ X$ echo $?
143
charlotte-fraciss-mac-pro:~ X$
