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Known Participant
Apr 3, 2023 7:38 PM UTC
Question

Character animator not working as it should

Why does my character not load? The program claims there is a problem with the graphics card, which there is not or adobe ilerstrator would not work either! How do I fix this!

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9 replies

TheOriginalGC
Community Expert
Community Expert
Apr 4, 2023 12:55 PM UTC

What exactly is the error that you are getting? Could you post a screenshot of the error? Is this a problem specifically with this character or does it happen with other puppets as well?

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Known Participant
Apr 4, 2023 2:26 PM UTC

I cant get on to check other puppets!

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TheOriginalGC
Community Expert
Community Expert
Apr 4, 2023 2:30 PM UTC

Try this - when starting the program, hold down the ALT key to start the program in the home page.

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